Overall, Jeffrey seemed very knowledgeable and friendly. He didn't try to upsell. He clearly explained what was needed and why it would be needed. The company itself was able to get someone on the same day that I called so that was great. The rate seemed a bit pricey. However, I had another experience with a different company, and their original service request was lower but the overall service was very unpleasant. I would rather pay more money for someone who is attentive, can explain why something is needed, and doesn't look like they don't want to be there.
