Hot water heater went out on Wednesday night, called Thursday morning, nothing available till Saturday, still never had a doubt about it, I waited till Saturday. Why because I know these guys are worth it. I don’t know how they do it but they know how to find good people, Chris Dwight showed up on time, did a quality job, and told me the cost ahead of time with no surprises, the way TE always does it. As a former contractor I’m in awe of this company, they know how it’s done. 100% customer satisfaction every time, deal with this company with complete confidence.