My experience with Cast Iron Elegance was great from start to finish. John came for an estimate and was very friendly, knowledgeable, patient and helpful. Meagan and Stephanie in the office were also extremely patient and helpful in assisting to select the right railing color and dealing with estimate changes due to ARB requirements. And, finally, the installation was smooth and professional. I would not hesitate to use them again. The wait was extended but those are the times in which we're living.