I hired Buzz Fence through Home Depot to install an expensive SimTec fence along with some wrought iron. The sales and contract process went smoothly. The fence was installed March 25 by a friendly and cooperative crew, but they didn't finish the job. One panel was installed upside down and the caps on the wrought posts were not attached and the 1" pickets on the gates had no caps which leaves them open to moisture and corrosion. A survey of neighbor's wrought iron gates revealed that the post caps were spot welded and the 1" pickets were capped. I called Ron Lewis and the company about these problems. A crew showed up the next day and flipped the panel, but did nothing to fix the wrought iron fence problems. As of April 16 numerous calls to Ron and Buzz have gotten no response. Buzz is supposed to have a one year warranty on workmanship, but they don't seem to stand by that promise. Recommend you avoid Home Depot and Buzz for your fencing needs.
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Reasonably priced, good quality, finished when promised; I have been very satisfied both times I have used Buzz Fence.
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Neat job, looks great nice people to work with. However, I was not told about two Sprinkler lines being cut into from a post setting and the heads were quite visible. Expense unexpected with that.
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The whole process was handled professionally. Very good outcome.
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Scheduling was changed twice without my knowledge. Only one persons was sent to install fence. After a week with no invoice or email I actually drove to to company office to pay bill.
Response from Buzz Custom Fence:
Our records indicate the project was approved January 29th, processing began January 30th our office made contact both via phone and email with an installation date of February 13th and we began work on February 13th. The size and difficulty of the job helps us to schedule on the best suited installers. I have tried calling but was not able to leave a message. I am the manager and am available to discuss this further if you would like please contact our office at 817-263-9788. Our goal is to leave every project with a happy customer and a well-built fence. Traci Miller
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This was my third contract with the company and highly recommend them for quality workmanship cost conscious consumers.
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85 FT OF WOOD FENCE WITH PUPPY PICKETS/BOARD ACROSS THE BOTTOM
WOOD / 7' TALL / 1 DRIVE GATE (SWING) / ELECTRIC
GATE NOT LATCHING / NOT FLUSH / LEAVE CORD ON GATE AS FOUND / DOGS TO CONTAIN
CHAIN LINK AND WOOD ALL REPLACED WITH WOOD
REPLACEMENT ON WOOD / INSTALL WROUGHT IRON
NEW INSTALL / PIPE WITH NO CLIMB / 5' TALL WITH GATE
SMALL 157 INCHES / 13' / CAHIN / PUPPY GATE
POWDER COATED / RACKABLE / IRON / WALK GATE
REPLACE CURRENT FENCE ALONG CREEK LINE / WANTS WOOD WITH FOOT RAILS
