I was pleased with the quality of the final product. However, the customer communication was very poor throughout the project. The company did not pro-actively reach out to me for updates when a delay was incurred, but rather I had to reach out to them constantly. Finally, a mistake was made twice, where the company failed to realize they needed a part, which delayed the project by 2.5 weeks.
Response from Buzz Custom Fence:
Thank you for taking time to give us feedback on your project. Although we are delighted that you are happy with the final product, we regret that there were aspects you felt were not up to our standards. Be assured, we will use your comments to continue to improve in all aspects of our business. Mary Sharpe
