Sean and his team were very responsive and kept me updated regularly. When the deck layout looked like it would require me to move a gutter and sprinkler - extra cost - his team member came up with an option that didn't require movement and actually was a more balanced and aesthetically pleasing. Really appreciate the out of the box thinking - and cost savings! Highly recommend.
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This survey is related to the installation and staining service experience. First, the physical installation and staining services were carried out just fine, and we have been pleased with the outcome. However, the scheduling process was ROUGH!!; inconsistent, and required multiple interventions on my part after having been clear on our availability. With regard to the timing of the fence staining in particular, the communication was clear, repeated multiple times, and regrettably for the guys doing the staining, was not when the schedulers sent them to our residence to do the work. Bottom line, the experience with Sean Martinez was great; interface with the front of the house following the hand off by Sean was spotty, primarily due to it being highly complicated by those doing the scheduling; the scheduling process was not good and required way too much interface; and the install and outcome was just fine. Had the scheduling been cleanly carried out, would have been five star rated throughout. Trusting y'all have figured out how communications with the front of the house can be honored by the schedulers.
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Very happy with the quality of the installed product. Nice and professional sales and installation team. Kept their word.
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From start to finish, the Texas Best Fence & Patio were very professional and their workmanship excellent.
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Chris and the team were great. Chris was always prompt with responses and the work was well done. Good communication.
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Had a patio cover installed. The quality exceeded expectation. Arturo did a great job building the cover and Chris was always communicating with us on the install times and process. Very satisfied customer and will plan to use in the future for other projects.
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Chris was fantastic to deal with and was very responsive to our needs. We are very happy with the quality and workmanship of the fence.
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Chris Hudson was friendly and professional. I enjoyed working with him as he was promp and courteous. Kept me apprised of the job status.
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Chris Hudson created the exact fence I was looking to build! It’s beautiful! Chris listened to what I wanted and then closely supervised all phases of the build. He was onsite at multiple points ensuring I was happy with the process and the end result. I am happy! Thanks!
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This is the second fence Texas Best installed for us and they knocked it out of the park again. They built about 375 ft of fence plus a 20 ft automatic gate quickly and expertly. I enjoyed working with Chris and the team to create exactly what I wanted.
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The project manager Chris was prompt and polite. Communication via text and calls was outstanding. Crew was great. They were very mindful of all the nuances of our yard and didn’t tear anything up. Highly recommended.
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Erica, who bid the job, was professional, knowledgeable and helpful. She was on-site when crew leader Luis started the job and walked through the details of what we wanted. Luis and his coworker worked diligently to complete the project in one day. Both the wood and iron fences, each with gates, look perfect. The build quality is superb. The price was exactly as quoted. I couldn’t be more pleased with the service and products from Texas Best Fence, Erica and Luis.
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Installed 155 linear feet of 7 foot tall board on board cedar fence with two gates
Installed 80 linear feet of 8 foot tall board on board cedar fence
Repeat customer. Finished an automatic gate about 9 months ago and preparing for a composite deck install.
Installed 150 feet of cedar board on board fence, 6 foot tall, iron fence, and added two concrete pads along with the new concrete sidewalk with color
Installed a 4 foot tall 12 foot wide board on board manual swing gate
Installed 130 linear feet of 6 foot tall board on board pre-stained cedar fence with two pedestrian gates
Installed an attached Douglas Fir pergola with sky jacks and a pressure treated wood deck
Installed 120 linear feet 7 foot tall side-by-side cedar fence unstained, stained with Wood Defender “charcoal gray” semi transparent
Installed 160’ 8 foot tall cedar fence with a wood retaining wall and one pedestrian gate
Installed a 7 foot tall board on board cedar fence with one gate
Quoting to replace a two year old pergola with polygol top. Another contractor duped customer on materials used.
Picking up more signs for all the work we do in the area. Love local businesses that align with similar interests.
Installed 180 linear feet of 7 foot tall, side-by-side western Cedar fence with one pedestrian gate