This survey is related to the installation and staining service experience. First, the physical installation and staining services were carried out just fine, and we have been pleased with the outcome. However, the scheduling process was ROUGH!!; inconsistent, and required multiple interventions on my part after having been clear on our availability. With regard to the timing of the fence staining in particular, the communication was clear, repeated multiple times, and regrettably for the guys doing the staining, was not when the schedulers sent them to our residence to do the work. Bottom line, the experience with Sean Martinez was great; interface with the front of the house following the hand off by Sean was spotty, primarily due to it being highly complicated by those doing the scheduling; the scheduling process was not good and required way too much interface; and the install and outcome was just fine. Had the scheduling been cleanly carried out, would have been five star rated throughout. Trusting y'all have figured out how communications with the front of the house can be honored by the schedulers.
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Very happy with the quality of the installed product. Nice and professional sales and installation team. Kept their word.
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From start to finish, the Texas Best Fence & Patio were very professional and their workmanship excellent.
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Chris and the team were great. Chris was always prompt with responses and the work was well done. Good communication.
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Had a patio cover installed. The quality exceeded expectation. Arturo did a great job building the cover and Chris was always communicating with us on the install times and process. Very satisfied customer and will plan to use in the future for other projects.
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Chris was fantastic to deal with and was very responsive to our needs. We are very happy with the quality and workmanship of the fence.
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Chris Hudson was friendly and professional. I enjoyed working with him as he was promp and courteous. Kept me apprised of the job status.
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Chris Hudson created the exact fence I was looking to build! It’s beautiful! Chris listened to what I wanted and then closely supervised all phases of the build. He was onsite at multiple points ensuring I was happy with the process and the end result. I am happy! Thanks!
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This is the second fence Texas Best installed for us and they knocked it out of the park again. They built about 375 ft of fence plus a 20 ft automatic gate quickly and expertly. I enjoyed working with Chris and the team to create exactly what I wanted.
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The project manager Chris was prompt and polite. Communication via text and calls was outstanding. Crew was great. They were very mindful of all the nuances of our yard and didn’t tear anything up. Highly recommended.
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Erica, who bid the job, was professional, knowledgeable and helpful. She was on-site when crew leader Luis started the job and walked through the details of what we wanted. Luis and his coworker worked diligently to complete the project in one day. Both the wood and iron fences, each with gates, look perfect. The build quality is superb. The price was exactly as quoted. I couldn’t be more pleased with the service and products from Texas Best Fence, Erica and Luis.
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A Vision made real. We had a photo and an idea and Dustin and Texas Best Fence really made things happen perfectly, professionally and on point with cost!
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Installing a attached slope roof patio cover with matching shingles outdoor fan gutters Wood Defender Sierra stain color
Installed 12 linear feet of a 6 foot tall three rail ornamental steel fence with one gate
Big beautiful composite deck install for one of our regulars!
New privacy fence in Dallas. Homeowner wants to hide peering eyes to her backyard oasis.
Appointment for a new cedar fence 6 foot tall with two pedestrian gates
Appointment for a new 8 foot tall cedar fence
Installed at 8 foot tall cedar electric slide gate, installed 50 linear feet of three rail ornamental steel fence
Removed old wood deck, installed new frame and will soon have the new composite Envision Deck boards installed.
Installed 250 linear feet of 7 foot tall board on board western red cedar fence with one pedestrian gate
Installed 130 linear feet of 7 foot tall cedar board on board fence with two pedestrian gates, also stained existing fence with Wood Defender Cumberland Brown stain, and repaired another section of fence for customer
Installing 700 feet of ornamental, steel fence, to stone columns with a custom 8 foot tall, steel double electric swing gate