Great staff, great quality and listened to exactly everything we were looking for.
My husband and I absolutely love our new backyard! Colby and his crew at Texas Best Fence designed and executed exactly what we were hoping for! Plus they are just awesome to work with. We can’t say thank you enough!
The experience with my Sales Rep was excellent. She was extremely helpful and responsive. The quality of the fence was superb. I basically only had one issue. We ordered an iron gate to go across the driveway. It was not installed when the fence was installed. I did not receive notification telling me when the gate would be installed and no one was home when it was installed. They installed the gate to swing out and we wanted it to swing in so that if two cars arrived home at the same time one wouldn’t have to wait in the street while the gate was being opened. This wasn’t specified in writing ( contract didn’t specify swing in or out) so I had to pay an additional $250 for the crew to come back out and change the swing of the gate. I think the amount was unreasonable and the issue could have been avoided if we were notified of the time of install and had someone there with the crew.
Hassle-free experience with a flawless product delivered; Texas Best Fence installed a 7' Cedar, Pre-Stained, Board-on-Board Privacy fence over just a couple days (which included removing & hauling-off the old fence). Lily helped me from their office, & Sergio was their foreman onsite; both are spectacular employees! They answered all my questions & were 100% professional. I believe that "you get what you pay for," and doing business with Texas Best Fence is exactly why I believe that. I would recommend anyone I know to go with Texas Best.
I wanted to let you know how pleased I am with the service I received recently from your company. I have a Texas Best Fence that I am very proud of. I’ve had It for a few short years and it looks great. Jeff Richards was instrumental in the installation of the fence and he and crew did a superb job. About a year ago, it became necessary to make the entry to my back yard larger so, after a bit of deliberation, someone from your company came out and made one of the gates 20” wider to accommodate my large trailer. This has worked great but over the last several months, this very heavy gate has sagged to the point that I could no longer operate the latch. I called your office last week (Lilly) and asked if it was possible that someone might stop by and have a look. She put me in touch with Ron who offered to stop by the very next day. He called with a report that sounded like this might be a pretty difficult fix but that he had an idea. I didn’t feel great about the prospects. When I got home after work, I was so please to find that the gate had been expertly and substantially repaired. It was obvious that Ron had not provided a cosmetic fix but rather a professional repair job that is surely to last for many years. Thanks to you and your team, and Ron in particular, for a job well done. Sincerely, a very satisfied customer, Lee Sampson
We had an issue with our fence and contacted Texas Best Fence. They came out within a couple of hours of our inquiry to give us a free estimate. We agreed on pricing and Colby had a crew out the next day to fix our fence. I would highly recommend Texas Best Fence. Colby came by the following day to check on us and make sure we were happy.
Response from Texas Best Fence & Patio:
Reece, Thank you for the opportunity to serve you and your family. If you need anything in the future, please call me.
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