Really appreciate her time and patience
Response from Wise Loan:
Darryl, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan
Overall Experience
Quality
Professionalism
Recommend
First person was unable to see what I needed to know but got in touch with some one else that could help. Bothe were curtious and helpful
Response from Wise Loan:
Cheri, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan
Overall Experience
Quality
Professionalism
Recommend
I am in a very rough place financially and Trent was able to find a solution that would help. He was curtious and empathetic, as well as proffesional.
Response from Wise Loan:
Cheri, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan
Overall Experience
Quality
Professionalism
Recommend
On my last loan I was charged overage because your systems did something from essential and wise getting corresponding from both and my last payment came out wasn't recognized so I called said they fixed the probable asked for my nest egg to be refunded to me and they took out the last payment again with my nest egg amount smh
Response from Wise Loan:
Latocia, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center
Overall Experience
Quality
Professionalism
Recommend
Response from Wise Loan:
Latocia, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan
Overall Experience
Quality
Professionalism
Recommend
The lender didn’t take my payment and it I don’t understand how it’s my fault.
Response from Wise Loan:
Shavonne, thank you for sharing your experience with us. We apologize for the inconvenience this has caused you. One of our team members will reach out to assist. In the meantime, if you have any questions or concerns, please reach out to us via email at hello@wiseloan.com or call 800.516.7840. Best regards. -The Call Center
Overall Experience
Quality
Professionalism
Recommend
Con find another loan.
Response from Wise Loan:
Donnie, we appreciate the feedback you've shared and apologize that your experience was not excellent. One of our team members will be reaching out to you to resolve this issue. If there's anything we can do for you in the meantime, please contact us at hello@wiseloan.com or call 800.516.7840. Best Regards! -The Call Center
Overall Experience
Quality
Professionalism
Recommend
Jude went above and beyond to assist me in getting back on track with my payments. He was non-judgmental and very understanding of my situation.
Overall Experience
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Professionalism
Recommend
Overall Experience
Quality
Professionalism
Recommend
Overall Experience
Quality
Professionalism
Recommend
I have nothing but positive reviews for this company, they were very prompt in returning my phone calls and answering any questions that I may have had. I would definitely use this company again and recommend to all of my friends and family! They truly helped me in a time of great need, and I will forever be grateful !
Overall Experience
Quality
Professionalism
Recommend
Hello, this is trent, the person who previously delivered the service. Would you kindly take a moment to assess my performance? It would be really valued. Regards!
