Pheobie told me when I was paying my loan off in full that they discounted 30%. When checking my bank account ONE MINUTE LATER pheobie pulled the whole amount that was due for the loan. I proceeded to call her back and she giggled throughout the phone call. Very unprofessional customer service. As being a second time customer, I will NOT be using wise loan ever again for their dishonesty and stealing.
Response from Wise Loan:
Cortney, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. We will contact you within 24 hours; otherwise, do not hesitate to contact us directly at (800) 516-7840 or email us at hello@wiseloan.com. Best regards, The Call Center
