Good/ professional service,takes to long to get an agent on the phone
Response from Wise Loan:
Loretta, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at (800) 516-7840 or email hello@wiseloan.com. Best regards, Wise Loan
Good
Response from Wise Loan:
Douglas, thank you for sharing your experience. We're so glad you received great service, as we strive to go the extra mile to support our customers. If you have any future questions or require assistance, please don't hesitate to reach out to hello@wiseloan.com. Best regards. -Wise Loan
After 3 emails requesting support, Jude listened to my concerns and immediately offered to escalate to a supervisor do I could get resolution. Professional, courteous and results driven!
Response from Wise Loan:
Rosalyn, thank you for sharing your experience. We strive to go the extra mile for our customers and are so glad you received exceptional customer service. If there's anything we can do to assist you in the future, please don't hesitate to reach out to 800.516.7840. Best regards. -Wise Loan
Wise Loan is requesting feedback on your overall experience with me today. I would greatly appreciate the completed review! Have a great day, and thank you for being a part of the Wise Loan Family😊