Very pleased with the service & expertise provided by the on-site technician Bert Portillo, and have gotten great assistance from supervisor, Mike, leading up to today's appt regarding some challenges that we're facing with Cobb County. This is the company to have on your side!
Tech knows what he is doing, very knowledgeable.
Rep was personable and friendly.
Excellent service and communication - I would work with Troy again!
Cameron and DJ were great! Very professional and extremely knowledgeable. Our employees were very happy with the training and felt well informed. I would hire them again for any Fire Safety needs.
Bert was professional and knowledgeable on our recent service call. Thank you for your help Bert!
Annual inspection of fire alarm systems (1) Alarm Systems Inspection Inoperable Deficiency: While inspecting fire alarm system, the FACP showed multiple troubles. Only the two top levels horn strobes functioned upon Fire Alarm activation. Need to investigate and repair. Also due to the nature of wiring status; shorts and fault are prone to keep happening. Refer to pictures for examples. Strongly recommend a rewiring and organizing service for all wires and tap boxes.
**Need to pick up 1/2 flex and flex connectors as well as wire needed to extend the wire going to the tamper switches.** The electrical whips going to the switches need to be extended so the switch itself can be adjusted. Need to Readjust the tamper switches on PIV # 2, 3, 4, 5 and 6. Called in by Carlis Andrews 404-731-3162. Bobby Davis will be your onsite contact and will have the PIV's unlocked before you arrive.
Annual fire extinguisher inspection (6)
Emergency / Exit Lights Inspection Repair
Monthly fire pump run for 10min per NFPA 25