Not at all satisfied with the current service. Numerous trips/appointments to the property and the problem is still NOT SOLVED! The constant stream of paperwork/reports repeating the same thing is very frustrating and to say the least annoying, The repairs should be done by done; I have no idea WHEN the tech leave....nothing is signed to account for the time and dates they are here.....needed by the owners.
Overall Experience
Quality
Convenience
Recommend
We have been working on the solution to our sprinkler problem quite sometime......to date it still has not been resolved. I've been flooded with emails....that are must to extensive....and still no solution to the problem the company was hired to do.
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Tyler came by to take care of installing a radio for our alarm system here at Benton Harbor. He was very courteous, hardworking and knowledgeable about the process. I would recommend him to anyone.
Overall Experience
Quality
Convenience
Recommend
Art knows his business!!! Very efficient!
Overall Experience
Quality
Convenience
Recommend
They knew their stuff. Taught me above and beyond what they were expected to and they were friendly.
Overall Experience
Quality
Convenience
Recommend
They were able to get the work done. Showed me the system and how to test it. Independently problem solved. What more could you ask?
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Brandon presented a very positive and well trained impression. He's a credit to your company. However, I don't know the details of cost as this is handled by another department in our company.
Response from Fire Pros | Fire Systems of MI | Adam's Fire :
Thank you for leaving a review, we greatly appreciate your feedback! Brandon is an awesome asset and we want to create value for you and your organization! In the meantime, please consider reviewing us on Google as well. https://tinyurl.com/yylegs7q Thanks again and have a fire safe day!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We had a major fire suppression pipe failure. Fire Pro dispatched a tech (Austin) and he was able to complete the repairs in a short time. Austin was very knowledgeable and professional. I would call them back for service in the future. Outstanding job!
Overall Experience
Quality
Price
Convenience
Fire Alarm Inspection Scheduling Note: The Fire Alarm Panel is located in the IT/Server Room. It is locked and need advanced notice to make sure the person who has the key can be there when we show up for the inspection to be able to let us in. Siemens- 2 smoke detectors, 6 manual pull stations, 65 hornstrobes, 1 annunciator panel, 1 NAC booster panel.
Sprinkler and Hydrostatic Testing Repair
