Brandon presented a very positive and well trained impression. He's a credit to your company. However, I don't know the details of cost as this is handled by another department in our company.
Response from Fire Pros Inc:
Thank you for leaving a review, we greatly appreciate your feedback! Brandon is an awesome asset and we want to create value for you and your organization! In the meantime, please consider reviewing us on Google as well. https://tinyurl.com/yylegs7q Thanks again and have a fire safe day!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We had a major fire suppression pipe failure. Fire Pro dispatched a tech (Austin) and he was able to complete the repairs in a short time. Austin was very knowledgeable and professional. I would call them back for service in the future. Outstanding job!
Overall Experience
Quality
Price
Convenience
You guys are awesome; keep up the great work.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I did not know that he was coming and did not have the right keys to open the necessary locks. He worked with me to identify the locks and had the locations of the fire extinguishers already. I am not the facilities manager but with his help, it was a simple process for me.
Overall Experience
Quality
Price
Convenience
Eric was very professional in his interactions with our staff. He also passed on information that was very helpful as we look at fire safety in our plant.
Overall Experience
Quality
Price
Convenience
Installed (1) new 20# abc for extinguisher #10 and cover, installed new 5# abc fire extinguisher for #6, installed bracket, mount, cover and serviced (1) 20# abc fast flow fire extinguisher for hydro.
Installed (1) new 5# clean agent in server room, exchanged (1) 10# co2 for recharge and mounted and installed new bracket on (1) fire extinguisher
Installed (2) new 5# abc fire extinguishers, exchanged (1) 2.5# h2o for recharge, exchanged (1)6L k due for test. Serviced (1) 11# halotron due for test.
Exchanged (2) 10# abc fire extinguisher due for 6 year maintenance
Exchanged (1) 10# abc for recharge and installed pull pin.
Annual Fire Alarm System Inspection (15 Devices)
Portable Extinguishers and Industrial/Dry Chemical Suppression Inspection
Deficiency for FACP FRONT DESK: FACP shows a general fire alarm and at times a fault.. Doors are powered by 120volts. The reason doors aren’t holding is because every smoke detector in building is latched in alarm. Maintenance says circuit board was recently replaced. He is going to contact company that replaced board and have them take care of the issues.Not sure why all smokes are latched in alarm could be programming error or something in the field.At times keypad shows no issues yet all smokes are latched an alarm. Fire pros has quoted in the past, over a year agoTo replace FACP. Customer went with another company it appears because maintenance said motherboard was replaced not the Can, just the boardHe is going to look up and contact company who did work to come in and repair issues on FACP
