Very professional, and efficient, and polite
The service rep Alex was extremely helpful. Alex was very helpful and very concerned with the health and safety standards regarding smoke alarms and fire extinguishers at our annual inspection. The service was completed in a timely fashion which is great because we are a licensed AFC home. Health and safety is a top priority!
The company did a great job but they need more techs. Waiting 24 hours for repairs (with the company relying on a crew from Grand Rapids) is a bit much.
2/12-Katarina confirmed the semi-annual kitchen suppression inspection/aware of alarms NW TD 2.5.20 Katarina approved inspection @ 1030-11a Kitchen Suppression Inspection Semiannual Kitchen System Inspection Ansul R102-S3 (3)360 links (6)Nozzles
Alarm Systems Service Call Sara from PDS called in said they system is tripping and resetting supervisory alarms. call to advise when we can get there- 614-291-8629
Katarina - having trouble on panel needs service Alarm Systems Service Call
Annual Sprinkler System Inspection
Alarm Systems Repair Followed up with customer and verified the shorts remained clear on the panel in about a week. so replace 2 Gentex Model WGEC24-75WR Horn Strobes . QUOTE IS TO REPLACE the two horn strobes .
Sara from PDS called needs service to check ground fault. she has the system in test until Tuesday- call her if it's going to be later than that, 614-291-8629
Teleguard not communicating please check it out