Alex is always so nice when he comes to the community! Always does a great job!
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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all that was done was the fire department hook up in the back of the building was check
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He was extremely friendly and knowledgeable. We love having him out to our business, he's always helped us in our Westland location. Equipment was the problem with repeated service calls, tech was awesome.
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Overall Experience
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Overall Experience
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Alarm Systems Emergency Service Call, false alarm on door smoke detector
Replaced smoke Detector in Room 111 Bedroom, Programmed and Tested also Secured Pull station Back box and module in storage room in 800 hallway also installed module face plate cover and labeled silent Knight. ***All Systems Normal and Reset ***
Completed annual Fire Alarm/Nurse Call Inspections and Biennial Smoke Sensitivity Inspection for 2019 ***All Systems Normal and Reset ***
Arrived On-Site Back Service Door Locked and secure. Tested Door With staff. Door lock Functions as designed. ***All Systems Normal and Reset ***
System Normal Upon Arrival, Talked with On-Site Maintenance about what is happening and what the staff Response to Problem is. Informed Maintenance that it is extremely important that when an alarm occurs that the staff documents what’s in Alarm and calls for service when System can not be reset. Informed staff that there is a Fire Systems of Michigan phone number on an Inspection Tag on the Fire Panel that has a 24 Hour On-Call Emergency tech to Assist With after hours problems/emergencies.
Replaced Smoke Detector in Hall by Rm 308 Tested and Reset System ***All Systems Normal and Reset ***
Arrived On-Site FACP Stating Line 2 Auto Test Comm Error, Checked Phone lines for dial tone and proper line voltage, All checked out good. Cleared History Buffer, and Completed Panel Dialer Reset. Also Completed a Dialer Test, Signals Were Sent To Central Station and FACP was Cleared it’s auto test comm error. Also sent ActualFire alarm signal to Central Station. Checked signals with central station and Reset System***All Systems Normal and Reset ***
Trouble Shot System, Removed Quick Disconnect wiring clips and re-wired all panel wiring to mother board screw terminals. Checked batteries and programed opening and closing reports. And tested system. Could not Re-create any Actual Alarm Conditions. ***All Systems Normal and Reset ***
A Hall checksit was loose causing system not able to arm/Disarm Re-Tightened Checksit and Tested*** All Systems Normal and Reset ***
Trouble Shot System (System Reflected Horn South open ckt) after investigation found blown 3A 250 volt Glass fuse on simplex mother board. Replaced Fuse and Reset system. ***All systems Normal and Reset ***
