Russ did a great job. He was friendly and courteous.
Did great work. Was friendly, knew what he was doing and performed work quickly.
Would use them every time
The tech who arrived was very polite and kind and explained the process to me in full before getting started.
Liked how tech showed pics of item he found & explained what he was going to do, how long it would take, etc. Also like how company & tech try to schedule appointment that is convenient for us as the office is only open part-time. Find it hard to comment on the cost & price of service as I really have nothing to compare it to.
FIre pro came out to our site in a timely manner and collected our fire extinguisher. Service was great.
Portable Extinguishers and Emergency / Exit Lights Inspection
RECEIVING ALERT FROM TEMPERATURE MONITORING STATION
Per Catherine- change the auto disarm time to 6:50 AM. Also- be sure the open reporting is turned on in the programming- and test/verify that it reports correctly. currently we are only getting the closes.
Kitchen Suppression Inspection
FIRE ALARM INSPECTION.
Telgard Cell Radio is in sunset mode and should be replaced. The Telgard in this building is a 3G and we had the first radio drop in loss of central polling this a.m. Talked to Catherine on the phone and she is expecting a quote for an upgrade to a 4G LTE radio.Spoke with Ed at fire pros he will be quoting ASAP - repair
Cathryn called still having trouble with Burg system arming - scheduled appt with Mike 9am 8/4
Cathryn (616-842-7980) called in for emergency service- the system should have auto disarmed this morning and did not. She is on site until 11am but will stay late if need be. CMS accct# FLV106488 per the history, it looks like it is normally 650am - 2241 pm