Overall Experience
Quality
Price
Convenience
Great job, was here in a timely manner and spent time investigating and making sure staff understood how to operate the door/alarms properly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Talk to Jeff onsite Alarm Systems Service Call Crash bar is not functioning correctly wants us to take a look to quote what could be done and if it needs to be replaced.
Nurse Call Panel system Down upon arrival along with 6 Key Pads, Customer was changing out key pad and shorted power out that caused key pads on loop to loose power and nurse call system to crash. Checked system power supply fuses and attempted powering system down and back up. ***Informed Customer that he must contact Simplex to Assess this issue*** ***Nurse call system remains down and key pads remain w/out power***
Replaced Smoke Detector Bases In Rooms F9 and F8 that have Remote LED OUT Connections Tested smoke detectors in both rooms and verified Remote LED’s in hallway functioned and reset system. ***All Systems Normal and Reset ***
Exchanged E Court Laundry Extinguisher that was Discharged
Replaced Smokes in Rooms F9 and F8 (Temporarily installed 2-4098-9792 Addressable bases) these Rooms require 2-4098-9796 addressable bases with LED out Option. Will have to quote correct bases and return when parts are in. Currently system is normal minus the smoke that the customer has disabled.
Arrived On-site checked on door issues with Executive Director Christie The Front Door is Functioning Normally it has a 15 second timer delay before Door arms and locks giving adequate time for the door to open and shut. checked door going from town hall to clare hall strike and key pad functions properly. (Issue is a Door/Hardware problem Door is expanding which is putting pressure on door strike, and customer has to push in and pull to open door after strike is engaged to un-Lock) also checked clare house service hall Door (Again a door hardware issue door is not swinging fast enough to latch ) Strike functions normally. And lastly checked on clare Dining Room Door from Service Hall to kitchenette (The Door Strike is damaged and requires replacement)
Reprogrammed both front door Key Pads and Tested with Maintenance and Main Front Receptionist. Front Door now has 15 Second Delay to arm. ***All Systems Normal and Reset ***
Completed annual Fire Alarm, Nurse Call and biennial Smoke Sensitivity inspections for 2019
