Troy has worked with our staff for over a year. He provides strong leadership, and they work as an effective and efficient team.
Efficient and completed the work in reasonable time without having to be directed. Having them be independent was very helpful with our busy office.
Response from Fire Pros, LLC:
Thank you Julie for the 5 star rating and feedback on our service.
The technician sent to the property on 8/12/19 and 8/13/19 did not seem knowledable about the product and the property. We have had good service in the past with techs who were familiar with the property, which is essential in keeping the cost down for us when it comes to labor charges.
Fire suppression is an unfamiliar world that was thrust upon me when I secured my current position, co-op president. Not being truly knowledgeable the pricing sends a shiver down my spine; however, I've learned that is to be expected. It is an expensive consideration! The opposite end of the spectrum, Fire Pros' people, represents a far more recognizable asset. My experiences with Esmeralda, T.J., Amie, Gerald, Troy and Fire Pros' technicians has been positive, and I am very impresses by Esmeralda, T.J. and Amie's commitment to expedite relevant communication.
Fire Pros reached out to me to schedule my annual inspections since they were going to be in the area. I appreciate their forethought because things have been so busy, I hadn’t had a chance to call and schedule them yet.
Tyler and Shane visited today to perform work on our alarm system - unlike many of our vendors, I felt confident in their ability to do the job without supervision and was pleased with the result.
Response from Fire Pros, LLC:
Thank you for leaving a review, we greatly appreciate your feedback! Tyler and Shane are awesome assets and we want to create value for you and your organization, Thanks again and have a fire safe day!
**Border Foods** Semi-Annual Kitchen Suppression Inspection
Trouble on panel - possible 2wb needs to be replaced
Trouble on panel ground fault code 020320 per Scott 269-716-7031 has panel silenced now
MP BUILDING 8 1432 1ST FLOOR: MANUAL PULLS NOT OPERATIONAL. 1432 1st FLOOR. 1385 1st and 3rd FLOOR. 1373 2nd FLOOR. 1321 1st FLOOR. NEED TO BE REPLACED - repair
MP BUILDING 2 1510 3RD FLOOR: 1505-1510, 1545-1551, 1503-1507. BATTERIES FAILED LOAD TEST, NEED TO BE REPLACED. 12v5ah(2) for each. Total of 6 12v5ah batts - repair MP BUILDING 2 1510 3RD FLOOR: 1505-1510, 1545-1551, 1503-1507. BATTERIES FAILED LOAD TEST, NEED TO BE REPLACED. 12v5ah(2) for each. Total of 6 12v5ah batts - repair
BELL BUILDING 6 1411 2ND FLOOR: 1411-1415. BUILDING 6, FACP IS NOT WORKING. POWER IS GOOD TO THE PANEL. FUSES LOOK GOOD. NEEDS TO BE REPLACED ASAP. Replace with Customer supplied MS 2 panel and replace the horn strobes. Add surge protection.
Annual Fire Alarm Inspection (94) Manual Pull Stations, 18 Bells) - no panels There are a total of 9 building to be inspected. Seville 1-9. All the devices are in the common areas. We do not need to access the apartments.
Alarm Systems Inspection
FIRE BUILDING 2: Building 2 FACP has an active trouble now. Battery trouble light is on. Both batteries have “new in 2018” labels on them. Per instruction from the alarm division manager, deficiency has been logged for services to be rendered. - repair