Response from Fire Pros Inc:
Thank you Julie for the 5 star rating and feedback on our service.
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The technician sent to the property on 8/12/19 and 8/13/19 did not seem knowledable about the product and the property. We have had good service in the past with techs who were familiar with the property, which is essential in keeping the cost down for us when it comes to labor charges.
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Fire suppression is an unfamiliar world that was thrust upon me when I secured my current position, co-op president. Not being truly knowledgeable the pricing sends a shiver down my spine; however, I've learned that is to be expected. It is an expensive consideration! The opposite end of the spectrum, Fire Pros' people, represents a far more recognizable asset. My experiences with Esmeralda, T.J., Amie, Gerald, Troy and Fire Pros' technicians has been positive, and I am very impresses by Esmeralda, T.J. and Amie's commitment to expedite relevant communication.
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Fire Pros reached out to me to schedule my annual inspections since they were going to be in the area. I appreciate their forethought because things have been so busy, I hadn’t had a chance to call and schedule them yet.
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Tyler and Shane visited today to perform work on our alarm system - unlike many of our vendors, I felt confident in their ability to do the job without supervision and was pleased with the result.
Response from Fire Pros Inc:
Thank you for leaving a review, we greatly appreciate your feedback! Tyler and Shane are awesome assets and we want to create value for you and your organization, Thanks again and have a fire safe day!
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Ryan was a pleasure to work with - I am new to the Facilities department and asked quite a few questions - he was able to provide answers to everything, including quotes.
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sara called wants service to check missed test0 her contact number is 989-859-4375 called id # 269-344-7512
Annual Fire Alarm Inspection needs 2 techs- to silence panel in guard tower. (210 devices) (Simplex 4100 and Simplex 4020)
Aimee called alarms been going off/on all night then resets itself- getting 1st floor power supply failure and now strobe fault
Sara called in said they are showing a trouble on zone 17 ( 5226 Croyden bldg) please call in the to let her know when we can be out- 989-859-4375
there are three horn strobe loops coming off of bell circuit 2 wire I designated as wire number one has many pinch points and Staples only half of the line works upon alarm. four or five remaining horn strobes on Loop have one or more dead shorts. THIS QUOTE IS to replace the wire through drop ceiling to remaining strobes and Horn strobes. approximately ,450 ft of 18/4 wire in 4 hours of Labor to run wire two remaining horn strobes and test - repair
Horn/Strobes for entire building do not operate when tested. Pulled wires off one side of output in panel and I was getting 12 volts, but when wires are put back on I wasn’t getting anything. Quote is for labor to troubleshoot. - repair
MP BUILDING 11 1387 1ST FLOOR: BUILDING 11 FACP IS STUCK IN TROUBLE. WILL NOT CLEAR. NEEDS TO BE REPLACED. ALONG WITH 3 HORNSTROBES. AS THIS BUILDING ONLY HAS 3 CORRIDORS. - repair
