2710 Northridge Dr. Suite #F
Grand Rapids, MI 49544
1-800-968-2871

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Local Reviews
for kalamazoo, mi

Rated 4.5 out of 5 stars based on 33 customer reviews

Efficient

Efficient and completed the work in reasonable time without having to be directed. Having them be independent was very helpful with our busy office.

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Excellent Customer Service!


Response from Fire Pros Inc:

Thank you Julie for the 5 star rating and feedback on our service.

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Very slow service

The technician sent to the property on 8/12/19 and 8/13/19 did not seem knowledable about the product and the property. We have had good service in the past with techs who were familiar with the property, which is essential in keeping the cost down for us when it comes to labor charges.

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Very personable technicians, excellent communication with the main office

Fire suppression is an unfamiliar world that was thrust upon me when I secured my current position, co-op president. Not being truly knowledgeable the pricing sends a shiver down my spine; however, I've learned that is to be expected. It is an expensive consideration! The opposite end of the spectrum, Fire Pros' people, represents a far more recognizable asset. My experiences with Esmeralda, T.J., Amie, Gerald, Troy and Fire Pros' technicians has been positive, and I am very impresses by Esmeralda, T.J. and Amie's commitment to expedite relevant communication.

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Great service

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Very Convenient

Fire Pros reached out to me to schedule my annual inspections since they were going to be in the area. I appreciate their forethought because things have been so busy, I hadn’t had a chance to call and schedule them yet.

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Building 16 Fire Panel Replacement

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great guy awesome service

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Pleasure to work with

Tyler and Shane visited today to perform work on our alarm system - unlike many of our vendors, I felt confident in their ability to do the job without supervision and was pleased with the result.


Response from Fire Pros Inc:

Thank you for leaving a review, we greatly appreciate your feedback! Tyler and Shane are awesome assets and we want to create value for you and your organization, Thanks again and have a fire safe day!

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Professional and Knowledgeable

Ryan was a pleasure to work with - I am new to the Facilities department and asked quite a few questions - he was able to provide answers to everything, including quotes.

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Job Locations
for kalamazoo, mi

Tyler H.

Tyler H. Job Checkin

FIRELITE MS-4 LODGE BETWEEN THE 4 FORTS: 2WBs IN FORT #2 UPPER AND LOWER LEVEL, AND FORT #3 UPPER AND LOWER LEVEL WILL NOT GO INTO ALARM, SHOULD BE REPLACED. 4 TOTAL - repair


Sean W.

Sean W. Job Checkin


Tyler H.

Tyler H. Job Checkin

CP FRONT ENTRANCE: The batteries in the main panel need to be replace 12v-18 - repair


Tyler H.

Tyler H. Job Checkin

Annual Fire Extinguisher Inspection (25 FE') Annual Exit & Emergency Lighting Inspection (18 Units)


Tyler H.

Tyler H. Job Checkin

Annual Fire Alarm Inspection (9 Devices) (Simplex 4004) while doing inspection - demo fire drill for Shelia


Ron  R.

Ron R. Job Checkin


Tyler H.

Tyler H. Job Checkin

Annual Sensitivity Testing of Smoke Detectors (162 SD) Annual Fire Alarm Inspection (333 Devices) (Potter PFC 9000)


Tyler H.

Tyler H. Job Checkin

Annual Fire Alarm Inspections Fire Lite MS 4- Located in Main Building of the Frontier Forts There are (4) 2 story forts that have (4) Manual Pulls, (2) Smoke Detectors, and (2) Hornstrobes in each. For a total of (24) initiating devices, and (8) Annunciating devices.


Tyler H.

Tyler H. Job Checkin

Annual Fire Alarm System Inspection


Art L.

Art L. Job Checkin


Tyler H.

Tyler H. Job Checkin

MP STAIRS / EXIT 1 - 69: System was normal when I arrived, I checked the history on the panel and that showed me that point 1-69 Manual pull was going in and out of trouble for about an hour. But has been normal for about 2 hours. Appeared the end of line resistor on module behind pull was slightly loose, so I tighten up all the connections. Recommend replacing the manual pull just Incase this was not the issue. . Pics in the attachments section. - repair


Tyler H.

Tyler H. Job Checkin

HS BLDG. 3 BY 304: Bad MP in building 3 on 3rd floor by 304 failed and needs to be replaced. Any metal conventional style pull will work. - repair


Tyler H.

Tyler H. Job Checkin

Annual Fire Alarm System Inspection


Tyler H.

Tyler H. Job Checkin

Annual Fire Extinguisher Inspection - (11 FE's) Annual Exit & Emergency Lighting Inspection - (20 lights)


Tyler H.

Tyler H. Job Checkin

Rich 269-584-0042 smoke detectors in hallways are going off randomly causing the alarm to go off