Very responsive and thorough in describing the steps to shut down fire panel, repair needed for smoke detectors and other equipment associated with pipe break.
The technician that came was amazing! He knew how to work the system and was quick to troubleshoot the problem and leave with us all feeling a lot safer.
Honestly, I work with different vendors in my current position and it is hard to find people that will go the extra mile. I am happy to say that Bob goes the extra mile. Thank you!
Really appreciate Bob Greenwood for his service. He is able to answer all our questions and request. Thank you
Had 2 problems early on a Sunday morning that were solved quickly
We've used Fire Systems of MI for many years on our annual inspection. Robert is the best
The city kept the bar for acceptance moving. But Ron and the team did what it took to get final approval. Great job all.
Previous technician did not appropriately mark the extinguisher that needed replacement which resulted in us walking the entire building twice.
The team did a good job keeping us updated on the entire installation process. In some areas we had not prepared correctly and they helped us understand what we needed to do and how they could complete the work when done.
Sprinkler Inspection Quarterly Fire Sprinkler Inspection (1 Wet System w/ 8 Floor Controls)