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Punctual, troubleshoots very well.
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Response from Fire Pros Inc:
Wow, thanks Dawn for the feedback and we appreciate your 5 star review.
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Tyler comes to working on the fire system at my location and he is always polite and willing to fix stuff
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Our service call was actually scheduled for Friday so when Camp appeared on Thursday I was unfortunately not able to connect due to being in a presentation. He was very apologetic about the mix up but noted there wasn't a way for him to be back the following day. I was a bit frustrated with that, however, it was a wonderful surprise when he stopped back out after finishing another service call to see if I was free and able to connect. He didn't want us to have to push out our appointment and I was able to connect at the later time. Camp was very helpful in working to diagnose our issue.
Response from Fire Pros Inc:
Thank you for leaving a review, we greatly appreciate your feedback! Camp is an awesome asset and we want to create value for you and your organization, Thanks again and have a fire safe day!
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customer had a false trip on a hand pull.Service to check / reset per Kurt.
Semi-annual Kitchen Suppression System Inspection - PYRO CHEM PCL 3.0
Deficiency for Duct detector Rtu1 office supply: ALL 4 DUCT DETECTORS IN SUPERVISORY, CAN NOT GET THEM TO CLEAR. THEY ALL WENT INTO ALARM AT RESET AT THE TEST SWITCHES, BUT SUPERVISORIES WILL NOT CLEAR FROM THE FACP. LIKELY CAUSED BY GROUND FAULT CONDITION. NEED TO REPAIR GROUND FAULT OR REPAIR/REPLACE FACP. Deficiency: There are four system sensor duct detector switches on back wall by Riser. They trip duct detectors and they also reset duct detectors however they do not show up on FACP. Pictures of tripped switches and detectors and also reset switches and detectors in attachments
