Alex is always available to assist whenever a issue arises
In my experience working with Fire Pros service staff I lost prefer Alex. He is articulate, thoughtful, thorough, accurate and efficient. He is also easy to talk with and friendly.
The guys that came out were very friendly, helpful and knowledgeable. We would be glad to have them back for future needs
good to go
Sean was pleasant and did an awesome job
Response from Fire Pros, LLC:
Thank you for leaving a review, we greatly appreciate your feedback! Sean is an awesome asset and we want to create value for you and your organization! In the meantime, please consider reviewing us on Google as well. https://tinyurl.com/yylegs7q Thanks again and have a fire safe day
wish they could test roll up door.
Response from Fire Pros, LLC:
Thank you for leaving your review! We greatly appreciate your feedback and are glad that we provided you valuable service! At your convenience, please consider sharing your experience on Google as well. https://tinyurl.com/yylegs7q Thanks again and have a fire safe day!
Feel that service fee should be wave for this service as this has been a continuation from previous visit.
Good teamwork by Fire pros technicians
Completed annual Fire Extinguisher and emergency light inspections for 2020 Exchanged 5-5 lb ABC Extinguisher due for Hydro-Test with New
Arrived On-Site after discussion with staff found that pull stations were not the problem, however while on-Site tested and reset pull stations. Found that after resetting pull stations FACP Reset toggle was not resetting system properly or consistently. System is able to reset eventually but does not reset right away when reset toggle is activated. There is no on-Board Acknowledge button prior to system reset either which I thought could have been the reason for the reset toggle not resetting immediately. Also Replaced 2-12 volt 7 ah batteries in FACP ***System is Currently All Systems Normal and Reset***
Completed annual Fire Alarm inspection for 2020
Completed annual Fire Extinguisher and emergency light inspections for 2020
REPLACED BACK DOOR PULL STATION COVER WITH NEW STOPPER COVER WITH SOUNDER AND TESTED ***All Systems Normal and Reset ***
Contacted Brian Briggs, he informed me that he would like us to remove the front door Mag lock and power supply and any wiring connected to fire alarm system. And dispose of parts. Front door mag lock system is no longer is use and must be removed, and disconnected. Removed front Door Mag Lock and power Supply and removed and disconnected all wiring connected to FACP. ***All Systems Normal and Reset ***
Completed Biennial Smoke Sensitivity Inspection for 2020
Arrived On-Site Front Interior Door Key Pad was locked up. Showed On-Site Maintenance how to power cycle key Pad and Re-Program. Tested Key. Key Pad functions properly at this time. ***All Systems Normal and Reset ***
Completed annual Fire Extinguisher inspection for 2020
Alarm Systems Inspection Annual Fire Alarm Inspection (35 devices) (Bosch D7412GV4)
Alarm went off trouble zone 1 cant get system to reset Alarm Systems Emergency Service Call
Completed annual Emergency light inspection for 2019