2710 Northridge Dr. Suite #F
Grand Rapids, MI 49544
1-800-968-2871

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Local Reviews
for troy, mi

Rated 5.0 out of 5 stars based on 19 customer reviews

Excellent and Informative service

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Awesome service, Awesome Tech!

Sean was very polite upon arrival. Explained the service he would be providing and asked if I had questions.

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Maintenance Supervisor

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Great service!

While it was noisy & disruptive at times, Alex always makes sure we understand what he is doing and why. He is always kind and compassionate to our residents as he truly understands how the loud noises cause anxiety for them.


Response from Fire Pros, LLC:

Thank you for leaving a review, we greatly appreciate your feedback! Alex is an awesome asset and we want to create value for you and your organization! In the meantime, please consider reviewing us on Google as well. https://tinyurl.com/yylegs7q Thanks again and have a fire safe day!

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Awesome Service!

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great service

he was very patience with me being a new employee. explaining everything in great detail

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Fire Pros

Great speedy response to our emergency...and such a friendly staff!


Response from Fire Pros, LLC:

Thank you for leaving a review, we greatly appreciate your feedback! Alex is an awesome asset and we want to create value for you and your organization, Thanks again and have a fire safe day! Also if you have time, please visit Google and leave us a review there as well, we would greatly appreciate it!

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Excellent Service

Alex always does a fantastic job!!

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Great Job Alex!!

Alex always does a great job each time he comes out to provide service for our community, he is always professional and provides quick and qualitative solutions to any issues that arise. When Alex walks thru the door we know that we are in great hands and that the job will be done right!

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Job Locations
for troy, mi

Gary B.

Gary B. Job Checkin

Fire Extinguishers - NFPA 10 Code: (26) NEW 5#ABC Extinguishers to replace existing in need of service (1) NEW 10#ABC Extinguisher to replace existing in need of service (1) RECHARGE 2.5gl H20 Extinguisher **(26) total fire hose cabinets on site. We suggest that you reach out to your local Fire Department to see if they would like these maintained or removed. In most jurisdictions, the Departments want them removed from service.** - we propose to repair - Portable Extinguishers Repair


Terrence  J.

Terrence J. Job Checkin


Terrence  J.

Terrence J. Job Checkin


Terrence  J.

Terrence J. Job Checkin


Alex H.

Alex H. Job Checkin

7/23 Approved by Christine. They stop cooking at 2:00 ish.  Alarm info in comments below km 7/21 NA on Christine's line. LM on VM km Kitchen Suppression and Portable Extinguishers Inspection Ansul R 102 6 gallon: semiannual inspection of Ansul 6 gallon Annual Fire Extinguisher Inspection


Alex R.

Alex R. Job Checkin

Arrived On-Site FACP Stated Loop 1 Devices 18,20,22 were showing on panel as unconfigured Devices, and Loop 1 Was showing a mapping error, Room 202 Living Room Smoke detector was in trouble. 1st checked Room 202 found smoke head was twisted off. Causing trouble. Twisted head back on and reset point. 2nd Researched Points 18,20,22 (Panel was seeing points as 2-smoke detectors and 1-heat detector) Saved configurations and Cleared troubles. 3rd Re-Mapped Loop 1 and Cleared Mapping error. FACP Currently states ***All Systems Normal and Reset *** ***Recommend Contacting EST Dealer to Locate Devices 18,20,22 and make sure devices are labeled properly in programming***


Alex R.

Alex R. Job Checkin

Arrived On-Site FACP Stated Loop 1 Devices 18,20,22 were showing on panel as unconfigured Devices, and Loop 1 Was showing a mapping error, Room 202 Living Room Smoke detector was in trouble. 1st checked Room 202 found smoke head was twisted off. Causing trouble. Twisted head back on and reset point. 2nd Researched Points 18,20,22 (Panel was seeing points as 2-smoke detectors and 1-heat detector) Saved configurations and Cleared troubles. 3rd Re-Mapped Loop 1 and Cleared Mapping error. FACP Currently states ***All Systems Normal and Reset *** ***Recommend Contacting EST Dealer to Locate Devices 18,20,22 and make sure devices are labeled properly in programming***


Alex R.

Alex R. Job Checkin

Arrived On-Site FACP Stated Loop 1 Devices 18,20,22 were showing on panel as unconfigured Devices, and Loop 1 Was showing a mapping error, Room 202 Living Room Smoke detector was in trouble. 1st checked Room 202 found smoke head was twisted off. Causing trouble. Twisted head back on and reset point. 2nd Researched Points 18,20,22 (Panel was seeing points as 2-smoke detectors and 1-heat detector) Saved configurations and Cleared troubles. 3rd Re-Mapped Loop 1 and Cleared Mapping error. FACP Currently states ***All Systems Normal and Reset *** ***Recommend Contacting EST Dealer to Locate Devices 18,20,22 and make sure devices are labeled properly in programming***


David H.

David H. Job Checkin


Alex R.

Alex R. Job Checkin

Completed Annual Fire Alarm inspection 2020


George S.

George S. Job Checkin


George S.

George S. Job Checkin


Robert W.

Robert W. Job Checkin


Alex R.

Alex R. Job Checkin

Completed Annual Fire Extinguisher, Emergency Lights and Panic Door Alarm for 2020


David H.

David H. Job Checkin