Was over 90 minutes late and didn't call to say that he was running very late. On top of it he had the code and didn't need to waste our guys time. Very upsetting.
Response from Fire Protection Team:
Dear Tammy, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to David Tworkowski (our Operations Manager) with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
