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Good customer service. Friendly and helpful.
Response from Fire Protection Team:
Thank you for your review! We appreciate your feedback and are glad to hear that you had a good experience with our customer service.
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the team is wonderful starting with Jason and including all of the techs; Tom, Israel, Sergio, that have been to our sites.
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Response from Fire Protection Team:
Hi Dave, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Mike T (your technician) is a customer favorite and aims to provide complete satisfaction! FPT - Dave Tworkowski
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Citing fire alarm deficiencies observed during our recent visit, Fire Protection Alarms is pleased to offer a proposal aimed at restoring your fire alarm system. In recognition of the potential for unforeseen scope and associated costs, please note that this proposal is subject to revision should additional pricing be required. This proposal includes a detailed breakdown of the parts and labor for the devices listed below, with any additional pricing to be discussed and agreed upon prior to the commencement of any additional work. Excludes drywall, painting, patching, tile work, and any work not indicated in this quote. Alarm Systems Repair Siemens Pyrotronics Main floor behind reception: Horn/strobe by stairwell 1 isn’t functioning.
Alarm Systems Service Call per Keven -Nac 1 or 2 trouble on panel
Alarm Systems Service Call Customer stated that the panel has over 100 troubles please investigate Deficiency for Silent Knight IFP1000 Rear office: Troubles on FACP (Silent knight 6820) 1 - Front Entry Pull (M97: P032) Double Address 2- Salon C Photo Smoke (M97: P045) Missing 3- 2nd Floor pull by room 227 (M97:P096) Missing 4 - Service Corridor #2 (M97:P019) Double Address 5- North Stair Pull (M97:P027) Missing 6- SLC Notification Strobe 4th floor room 409 (M01:P009) Double Address 7 - 3rd floor Pull by room 327 (M01:P025) Missing 8 - Smoke detector room 325 (M01:P051) Double Address 9 - Smoke detector room 526 (M01:P127) Missing 10 - Phone Line 1 trouble
Alarm Systems Service Call zone 8 not clearing after fire pump power down
