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Mickey did a great job conducting our sensitivity testing at multiple sites. He was helpful in explaining the process and getting the work done one time.
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Northwest Fire System is great group to work with. Allec was our tech and working with him is always a smooth and efficient process. He explained every thing that he was doing, in a clear comprehensive fashion, one that was easy to understand. His work was very quick and clean.
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Northwest Fire Systems did a great job communicating, on time service and overall get an A+ from me.
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Marlon was very nice and informative. Got the pump to quit leaking. I was not told he was coming today, but happy he came back.
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Excellent experience provided while testing the building. The team shared knowledge and experience in system
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He did a great job and worked on everything that we needed looked at. He either fixed it or told me the part needed to fix the problem
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Somehow the guys made it an enjoyable experience to have a fire inspection. They were prompt, courteous and knowledgeable. We could not have ask for more. Thanks.
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The entire crew did a great job and got the annual testing done on time.
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Brain was prompt and friendly and solved our issue right away!
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We appreciate the efficiency of getting an appointment. The two gentlemen who performed the inspection were pleasant, professional and courteous. We have used Northwest Fire Systems for several year and plan to continue with them.
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Called on Tuesday night for non emergency service and a team was here Wednesday morning 8am!
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Overall Experience
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AES radio not sending signals, found that the radio had lost its programmed zones. Reprogrammed radio and sent signals, monitoring received my troubles and alarms. System is now off fire watch and back to normal condition.
AES radio is showing normal, signals are not being received at monitoring. Unable to see any obvious issues. Will be returning on 4/9/24 to enter programming and verify this is correct. If there are no programming issues possible radio replacement will be needed.
Did the fire final with the fire Marshall: All Pass
Turned A/C power off on FACP in order to verify system functions after 24hours.
Responded promptly to a commercial property's fire sprinkler malfunction, identifying and repairing a faulty valve to restore the system's functionality and maintain effective fire protection within the facility.
Annual Sprinkler and Fire Extinguisher Inspection
