Marlon and his apprentice did a great job. They were very professional, answered all my questions and were very personable.
Overall Experience
Quality
Price
Convenience
One thing that I value the most as a Director of Engineering is Communication and NWFS does and exceptional job at that. I can trust that NWFS will reach out to me and continue the communications even when other items distract my attention, all while not being pushy and having the patience to make sure the job is done right and I am kept in the loop throughout the whole process.
Overall Experience
Quality
Price
Convenience
Always great working NW Fire, they are all very knowledgeable and JR is one of the best people have I have ever worked with!
Overall Experience
Quality
Price
Convenience
This was the first time going through the 5-year Hydo test and Marlon was very patient explaining what was involved. He has great customer skills and a wonderful sense of humor. I would highly recommend him for doing this work.
Overall Experience
Quality
Price
Convenience
Jesse is always a welcome site when he comes out to our property. I know whatever is wrong will be fixed when he shows up. Great attitude, fun to talk to just an all-around great dude.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Thomas was great! He got the work done quickly and was very friendly
Overall Experience
Quality
Price
Convenience
Tom and Caleb were in and quickly completed their tasks with no disruption for us.
Overall Experience
Quality
Price
Convenience
Marlon was amazing. He tried his best to come up with a solution for us until we could get the quote back from his team.
Overall Experience
Quality
Price
Convenience
My day always goes better when Marlon arrives on-site. This man has been making my job easier for the past 15 years. He is always welcome at any facility I am at. He needs a raise!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeff was very professional and seemed to really know the system.
Overall Experience
Quality
Price
Convenience
They are always great to work with and are always willing to help in a pinch!
Overall Experience
Quality
Price
Convenience
Always quality service first. The fire safety of the building is A1, because we have excellent teams like NWF!! I always feel at home when they come to service our equipment.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Reset dry sprinkler system on roof Reset facp Reset elevator Cleared low air on dry system p1
BLDG A: This fire panel shows F1-5 troubles and low battery. These troubles are zone troubles. The panel circuit board has clear signs of corrosion and these circuits are reading clear so they should not be in trouble. This FACP will need Replaced, the fire panel is a MS-5024UD. The customer would like us to use as much of the existing devices such as mini horns and pull stations if compatible with new FACP. BLDG D: Low battery on AES radio, replaced (1) 12v8ah Battery. BLDG-F: No signal issues at this time suspect radio lost communications and has now restored itself.
