Marlon is an elite technician for NW Fire Systems. He is very knowledgeable and thoughtful. You have every confidence that he knows what he is doing and will take good care of you and your company. AND - he is a fantastic human. He is kind and respectful. Thanks for making these repairs easy Marlon.
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He didn't break anything!
Response from Northwest Fire Systems:
We are so glad to hear that you had a good experience.
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The team is always getting it done timely and correctly with hours to spare.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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Jeff was prompt and went that extra mile to make sure we were taken care of!
Response from Northwest Fire Systems:
We are so glad to hear that you had a good experience.
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Thank you for sending Marlon to our service emergency. He made a super first impression with a calm demeanor and a huge smile. He knew I was waiting for him and I knew he would be able to help me. He spent time with our in-house maintenance technician and worked through our mitigation and in the most thoughtful way possible explained to me what happened. He recommended a few fixes which we will schedule in the future. Marlon talked about his team and coworkers with respect and gratitude. And we talked about where to get really good tacos. This has turned into a wonderful business relationship. Having someone like Marlon represent your company takes you to the highest tier of professionalism and customer care. Thank you!
Response from Northwest Fire Systems:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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The crew today was outstanding. Very professional and informative. Also, great job cleaning up.
Response from Northwest Fire Systems:
Thank you for your feedback. Our team is very thankful.
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We greatly appreciate the service given. It's allowed us to now know the problem and where to fix it.
Response from Northwest Fire Systems:
Thank you for the wonderful review and for taking the time to share your feedback.
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Northwest fire technicians are the best! Marlon was very professional and courteous. He took the time to explain what the process was going to be like and walked me through our bypass valves and where everything led to.
Response from Northwest Fire Systems:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Response from Northwest Fire Systems:
Thank you for the wonderful review and for taking the time to share your feedback.
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Marlon came out to our property at 2am! After having already worked a long day before that. He was friendly professional and knowledgeable!
Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Response from Northwest Fire Systems:
Thank you for the wonderful review and for taking the time to share your feedback.
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Cody was very personable and professional!
Response from Northwest Fire Systems:
We are pleased to know your experience with us was a good one!
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Marlon was super professional. Discovered the issue promptly and explained the specifics. We all have decided that we only want Marlon at our property for services. No one else. He was amazing!!!
Response from Northwest Fire Systems:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Marlon came as quickly as he could. Spent several hours. Then explained everything to me. Much appreciated
Response from Northwest Fire Systems:
Thank you for the wonderful review and for taking the time to share your feedback.
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Response from Northwest Fire Systems:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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I recently conducted a fire sprinkler system inspection to ensure optimal performance and compliance with safety standards. The inspection included checking sprinkler heads for obstructions and corrosion, testing water pressure, and verifying the functionality of control valves. I also tested the alarm system connected to the sprinklers to ensure proper operation. Regular inspections are essential for maintaining an effective fire suppression system. Trust our team for reliable fire sprinkler system maintenance.
I recently performed fire extinguisher testing to ensure safety and compliance. I checked each unit's pressure gauge, inspected hoses and nozzles for damage, and confirmed the integrity of the cylinders. Any extinguisher below optimal performance was recharged or replaced. Regular testing is crucial for maintaining readiness in case of an emergency. Trust my expertise for reliable fire safety maintenance.
Installed Cellular dialer and verified signals were being received by monitoring. System is online and normal.
Tested and verified 4th floor NAC circuits for proper operation. System is online and Normal
I recently completed an annual fire inspection, ensuring all safety systems are fully operational. This included testing smoke detectors, fire alarms, and sprinkler systems. I also checked emergency exits and lighting. Regular inspections are crucial for compliance and safety. Trust my expertise for thorough and reliable fire safety maintenance.
I recently tested a backflow prevention system to ensure it was functioning correctly. This included checking for any leaks, verifying proper valve operation, and ensuring no contaminants could enter the potable water supply. All components were inspected and tested for compliance with safety standards. Regular testing is essential for maintaining a safe water supply. Trust my expertise for reliable backflow prevention maintenance.
I recently installed an alarm and smoke detection system to enhance home safety. The installation included placing smoke detectors in key areas, such as bedrooms and hallways, and connecting them to a central alarm system. I tested each detector to ensure proper functionality and integrated the system with a smart home network for remote monitoring. This setup provides reliable, 24/7 protection against fire hazards. Trust my expertise for comprehensive safety installations.
I recently conducted backflow testing to ensure the integrity of the water supply. The process involved inspecting and testing check valves, pressure levels, and overall system functionality to prevent contamination. Any issues found were promptly addressed and repaired. Regular backflow testing is essential for maintaining a safe and clean water supply. Trust my expertise for reliable and thorough backflow prevention maintenance.
(1) trouble showing on panel upon arrival. Description for device in trouble was extra point for aux (pt 84) open circuit. Device monitors power supply inside of elevator machine room for recall isolation relays. Found power supply, and found that no outputs had power. Metered for AC power, 120v coming into the bps. Power supply will need to be replaced along with (2) 12v 8ah batteries