Service Supervisor Marlon is the BEST

William from Seattle, WA

I have a lot of interaction with NW fire over the years. Across the board their service is on point very knowledgeable.

Fire Protection Sprinkler System

Steve from Duvall, WA

Northwest Fires Systems responded in a very professional manner to a challenging situation. One of several systems on our private property, installed by another contractor, was not working. The original contractor refused to service the unit. NW Fire jumped in. After several service calls and working directly with the system mfg., the system was repaired. The co. owner Ira Potter, not only kept us up to date, but performed hands on service. To finalize the repair. Their entire staff was very responsive, highly skilled and on time. I have over 50 years in the construction business and found NW Fire to be an exceptional co. to work with. Their service personnel is highly skilled, responsible and always on time.

Excellent Service!!!

Elatish from Seattle, WA

Samantha was absolutely AMAZING! I appreciate her attention to detail, awesome communication, and extremely cheery nature :)!! Thank you so very much for your care this morning!!! You went the extra mile!!!

Excellent service.

bob from Kent, WA

Marlon and his apprentice did a great job. They were very professional, answered all my questions and were very personable.

Professional Service, great communication

Steven from Seattle, WA

One thing that I value the most as a Director of Engineering is Communication and NWFS does and exceptional job at that. I can trust that NWFS will reach out to me and continue the communications even when other items distract my attention, all while not being pushy and having the patience to make sure the job is done right and I am kept in the loop throughout the whole process.

Excellent service!

Rashed from Redmond, WA

Always great working NW Fire, they are all very knowledgeable and JR is one of the best people have I have ever worked with!

Great service.

bob from Kent, WA

This was the first time going through the 5-year Hydo test and Marlon was very patient explaining what was involved. He has great customer skills and a wonderful sense of humor. I would highly recommend him for doing this work.

Excellent service! Excellent customer service!

Nate from Issaquah, WA

Jesse is always a welcome site when he comes out to our property. I know whatever is wrong will be fixed when he shows up. Great attitude, fun to talk to just an all-around great dude.

Great Service

kevin from Chehalis, WA

Great Fast Service

Shane from Shoreline, WA

Thomas was great! He got the work done quickly and was very friendly

Quick and trustworthy!

doug from Seattle, WA

Tom and Caleb were in and quickly completed their tasks with no disruption for us.

Marlon was awesome

Garrett from Lynnwood, WA

Marlon was amazing. He tried his best to come up with a solution for us until we could get the quote back from his team.

Continually Excellent service

Mark from SeaTac, WA

My day always goes better when Marlon arrives on-site. This man has been making my job easier for the past 15 years. He is always welcome at any facility I am at. He needs a raise!!!

Nice and Efficient

Donelle from Kent, WA

Facilities Manger

Jeff from Seattle, WA

Jeff was very professional and seemed to really know the system.