Brian came to my hotel in search of an "open circuit" with our horns & strobes on the 2nd floor. He immediately knew it was an issue with one of our ADA rooms. The first room we visited he started checking the strobe/ horn sensor for continuity & voltage, he came to the last one in the room and found that a guest loosened up the mounting screw which caused it to not make the circuit. He checked the circuit and re-installed the strobe and everything was good after that. Thank you Brian for your professional experience and getting our system back in to a normal status again. Life Safety is at the top of our list for our guests always.
Response from Northwest Fire Systems:
We are so grateful for your kind words.
