Response from Northwest Fire Systems:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Removed old communicator. Installed (1) starlink communicator and programmed. Sent signals and confirmed with monitoring that they were received and restored. System is online and normal.
Supervisory:Duct detector upon arrival. Found active duct in second floor office area. Reset from LED annunciator and cleared supervisory. Unable to reach duct detector. Recommend if this issue returns that we access the detector and clean the smoke head. Will need a 12ft ladder to reach.
