I had Russ out to my house on July 16th for a simple motor replacement. While he was inspecting my door, he found several significant cracks. He took the time to point them out to my husband and advised that we really need a new door along with the motor. The following day Craig came out to do an estimate. He was so polite and professional, very no nonsense, and didn't try to sell us anything we don't need. He came back again on the 19th and took measurements, we signed a contract, and are scheduled to get our new door and motor on the 25th. We have had issues with our door not opening or closing all the way for the last 4 years during the summer heat. It will be so nice to have peace of mind that our garage door and the motor will last a very long time. I truly appreciate the honesty and integrity of your technicians! Thank you!
The manager is very thorough in providing all the options with detail so that i can make a sound decision. He recommended the option he believe is the best but never pressure me into signing up for that. Just one small negative - Time management. I was booked on a 12-2pm window because of my meeting but got a call at 10:50am that the rep is on the way. I have to rush out of the meeting and drive home.
From start to finish working with A1 was a pleasure. They showed up on time, did their work and made sure we were satisfied with everything they did for us.
A1 Garage Door Service was a pleasure to deal with from start to fininsh!
They were knowledgeable and informative. Had great conversation with the tech's the whole time!
Scheduled service on garage door was easy and tech arrived on time... Explained work and completed it quickly and effectively
Unique Door Unique Door
1-3/8 Steelback Polystrene insulated
Carriage Door w/ Windows
SP Brown S-100 Clear windows
Payment and contract in - Right to cancel waived
Verbal acceptance and 3 day waiver in on 2/19/18 @ 3:18pm on recorded line. Kent said he may still respond or send back actual contract but needs to get project moving. - Derek
Roller safety eye