Friendly Professional and patient regarding customers questions
I would recommend Charles — he explained everything he wanted to do and the cost associated with it!! Very knowledgeable!!
Arrived in a timely manner and took care of the issue with my garage door
Did a great job.
I had a spring break on my double car garage door and couldn’t get the door to come up and still had issues when I released it. Called A1 and told them what had happened and they advised me that someone would be there today between 1-6. They sent me a photo and profile of the tech that was coming and had him call me when he was 30 mins out. He did just that. Got here, very professional and showed me some different opinions and suggestions. We redone the springs, rollers and cables that the tech showed me ware. Bottom line, the initial repair was done and I had the tech replace all that was recommend at my wishes. Charlie’s was very polite and ensure that I know everything he was doing and went a little bit above. We are very please with the service!!
Charles is an exceptional technician.
Garage spring broke mid morning, fixed by 430pm!
Both technicians were great. They both explained in detailed what caused the springs to break and what work needed to be done.
Max Life Upgrade
Max Life Overhaul
Overhaul, Rollers, and tune-up
Trolley replacement and tune-up
Hung door, cables, and end bearings
A1 Member service call
Springs, rollers, and tune-up
Two LM 8355Ws Installed