Vester was on time and explained the repair very clearly. He kept me updated on the work as he went. He was very thorough and professional, and very knowledgeable. Service call on a Saturday too!
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Prompt service, very reasonably priced and through explanation. Highly recommend!
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This was the second time Cory Bell has come to my home to do some maintenance on my garage door and he's always been very professional, prompt helpful.
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Very informative and answered any questions I had
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Alfredo D. did a terrific job! I love my Action Garage Door and their service team!
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The Action company was very responsive and price competitive; but the best of my experience was seeing the technician, Vester, who has been in the garage door install/repair business for decades, go about the repair of my broken spring and overall additional general/preventive maintenance. He was very engaging and explained all things clearly upfront; i.e. what was included in the estimate, and throughout the entire repair and maintenance process; capping it all off with key and useful tips, clearly from his vast experience. I highly recommend Action, and especially Vester.
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Service has been good and responsive every time we called for service.
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My husband and I are accustomed to having the most outstanding service by action garage, however, this most recent service request was less than desirable. While the garage unit was fixed, the demeanor and professionalism of the agent who is assigned to us was less than ideal. When I was engaging with the service agent, offering my thoughts I was talked over and the agent/tech refused to hear me out. The lack of communication and professionalism and dealing with customers who are paying for a service is appalling. I hope this is not the norm for all other agents as we continue forward.
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Shaun provided excellent garage door maintenance service. Very knowledgeable and provided extra information to keep the door running smoothly.
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Performed maintenance and replaced wall button.
Garage spring replacement with door and opener tune up
Garage spring and roller replacement with door and opener tune up
Garage spring replacement with door and opener tune up
Garage perimeter seal and bottom seal install with tune up
Garage door track adjustment with tune up
Garage torsion spring and cable replacement with door and opener tune up
Garage door torsion spring conversion with tune up
Garage door roller and strut install with tune up