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Shaun is very accommodating and answers all my questions. He has done a good job in installing the garage door opener.
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Overall Experience
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Kevin W, our technician, was informative but not a hard sell on any further work. That is always appreciated. He did a great job with fixing what needed to be fixed and replacing the rollers.
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Alfredo was amazing.... friendly, knowledgeable, efficient, polite. Great representative of your company.
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Overall Experience
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Overall Experience
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Called them and they sent someone out same-day. Very friendly customer service. The technician was nice and friendly. I paid him to do a full tune-up on everything. Although, I'm not 100% sure that everything was checked, lubed, cleaned, etc. When I asked the tech at the end what all he did, he only mentioned a few basic things. Nowhere near everything that I paid for him to check. The door sounds the same as before, not quite the quality tune-up I was expecting. I don't have the peace-of-mind that I was expecting to get from a high quality tune-up.
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Shaun did a great job explaining the issues, overall maintenance tips, and repaired as needed.
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Had a Torsion Spring break apart. Had a time of 8 - 12, he showed up @ 8:15! Very happy about that. Went over repairs, gave me the price and ok'd the repair. Had all the parts on his truck, that was a relief. Did the repair in less than an hour. Works great, even quieter after repairs! Very happy with service and price. Will call again for all my garage needs in the future.
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Beater is first class technician. Estimate one afternoon. Install of a damaged panel with fresh matching paint ( customer applied while all the mechanical upgrades were install for panel hung, lubed, treated and cleaned up the next day all in less than two hours. Excellent craftsmanship.
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Very satisfied with Service Technician(Mack)- his knowledge and patience with the details of work to be performed contributed on my decision to proceed with the Order.
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Justin was excellent. He was very professional and explained every step of the service to be provided.
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Replaced springs, cables, drums, tube, end bearing plates, center bearing plate, and rollers.
Replaced springs and installed new opener.
Replaced springs and cables, leveled tracks, and performed tune ups.
Replaced springs, cables, rollers, and center bearing.
