I had a broken garage door spring. Within 2-hours of my service call my technician (Vester) arrived. Vester was very knowledgeable and installed new springs in less than an hour. I have been using Action garage door repair for years and the service and pricing has been excellent.
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Excellent Service - ask for Vester Ganey. His years of experience and willingness to offer details about the product and his experience with other products. He was prompt, professional and friendly.
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Vester was very good at understanding the problem and his recommendation was spot ont replace entire part instead a temporary fix which can have further problems. His explanation of how mechanical parts work helped me to take decision easily. The job was done excellently.
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The technician was on time he completed the work. I am a senior, and I accidentally hit the garage security option and it was around 3 o’clock in the afternoon. We were expecting a terrible freeze this weekend. I called the company they came right out and repaired the damage. I have used Your services several years and will continue.
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Jose arrived on time worked tirelessly to replace our garage door opener after experiencing some equipment challenges that took time to resolve. Thank you Jose, it was cold and you stayed positive throughout the challenges.
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Jose Torres was knowledgeable and figured out the problem quickly.
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Shaun is very knowledgeable and caring. He is patient in explaining the findings and also worked to convey repair options. Workmanship and attention to detail is a class act. Very confident that we made the right choice in the repair. I feel equipped with the required tools and understanding for ongoing maintenance. Not to mention that he is very personable and great to work. The office administration is very good as well. They worked to ensure operational aspects were properly communicated. They respected my time by keeping me fully informed. Much appreciated.
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Very knowledgeable. Pleasant customer service. Explained what was wrong and what he did to repair it.
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We have the Best Guy I have seen from Action--we will follow him anywhere
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Installed new springs, cables, and pulleys.
Repaired door off track. Replaced springs, cables, and a hinge.
