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Response from All American Door Co.:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Overall Experience
Quality
Price
Convenience
Customer scheduled a service call because the garage door was not opening. When I got on site, I found a broken garage door spring. Once both springs were replaced, the door had operated flawlessly.
Customer called because the garage door was not opening for them when they would push the button for the opener. During my diagnosis I did find that a spring was broken and that because of the type of spring system that was in there a torsion conversion/counterbalance rebuild did have to be done. Once all work was completed on both doors the door had operated smoothly and quiet.
