We had a leak in basement thus carpet moisture. Brendan and Deshaw were wonderful. Polite. Thorough. Explained everything. Professional. It was a very good experience and will recommend to others, when needed.
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Matt and his guys were incredibly professional, patient, and personable. They responded quickly, assured me it wasn’t “the end of the world” and that they would quickly put things right. And they did. Kudos.
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Mi esposa y yo quedamos gratamente sorprendidos por el trabajo muy profesional de los senores Stephen y Jamie,quienes vinieron a casa a arreglar un serio problema,y con su dedicacion y experiencia dejaron el problema arreglado,muy ordenado y todo limpio,,por lo que me permito recomendar a las familas que necesiten de esta clase de servicio,,,nuevamente gracias Stephen y Jamie,,,
Response from Restoration 1 of Arlington:
apreciamos mucho su respuesta. Me alegro que estan contentos con sus resulatados
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Response from Restoration 1 of Arlington:
gracias por su respuesta me alegro saber ques quedaron contentos.
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Excellent, professional, and informative initial visit prior to estimate. Waiting for estimate after initial visit
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Elvis was very prompt to appt, thorough and quick in his exam of the issue, and very helpful and kind in his assessment and advice. Estimate arrived within a few days (including holiday), and Elvis was very responsive to questions we had abt the pricing, timing, etc.
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I’m very pleased with Stephen and Johnny’s professionalism and courtesy while remediating my basement following mold discovery. They communicated well, addressed my questions, and were very responsiveness to my concerns with mold. I would recommend the Restoration One team to others facing this issue.
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Both guys were super! Walked me through everything to show me what they did.
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HVAC leaked into carpeted area of home
Drying out a cafe from water heater leak
Mold remediation project in utility room
Restoration 1 Arlington- removed wet flooring and wet ceiling tiles, and placed drying equipment in affected area
Restoration 1 Arlington- removed wet floor and wall and placed drying equipment
Restoration 1 Arlington- removed wet ceiling and placed drying equipment
Visible microbio growth in the laundry room and living room due to pipe burst in the ceiling
Restoration 1 Arlington- put injectidry wood floor drying system to dry out wet wood floor
Visible microbio growth on bedroom walls
Visible microbio grit in walls in the bedroom
Restoration 1 Arlington- mold remediation in basement
