Working with Neal exceeded my expectations. He responds promptly and communicates clearly. He's friendly, professional, and doesn't mind answering lots of questions. His quote was competitive and even a bit lower than other companies that I called. We needed a new windshield quickly, and Neal was able to meet our timeline. The new windshield looks great. Based on the excellent customer service and quality of installation, I trust Neal and his work. The next time someone in my family needs a windshield to be replaced, we'll be calling Neal at Security Auto Glass. He's earned a customer for life!