Delivery was timely. I needed service and there was major confusion on Tevis' part who our service agent was. We got it sorted out, but I was billed three times by Jerry. I like Jerry, he's a good tech. There seems to be confusion about the Modern Comfort/Jerry situation. However, Tevis was very sure that we were to pay THEM for the policy. I don't care for being hassled about a service policy three months before we even turn on our heat! Additionally, there is no price per gallon on the ticket left by the driver. We went with Husky because they were the only oil company I could find that openly stated what the price of a gallon of oil was. Now, we're back to opaqueness about pricing and other problems, which is why we left Tevis years ago. You guys need to tighten up. I want to see the price per gallon that we are paying. You have carte blanche to our credit card, it is only fair.
