2 scheduled maintenance appts in 2 months. Both cancelled. Now into the 3rd appt and the 3rd month. Reason: everyone's sick. Masks & vaccinations make for a healthy work crew that can provide the service as promised. But I'm told if our heating system breaks down in the interim they'll get us someone asap. Small consolation.
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I asked about this when I signed up for automated service but yall don’t provide any notice that you’re going to come out, no day of, week of range. Anything. Which feels silly if I could save yall a trip and me a delivery charge. Your prediction mechanism for when oil should come can be fine but I did run out last year and this last fill up was for only 7/275 gallons. It doesn’t account for seasonable changes in internal set temperature which is why it would be useful if we received a rough notice so I could say “hey, we’re still at 7/8th of a tank you don’t need to come out now”. Your drivers are always lovely and so is your customer support folks. Just mentioning an issue with your system.
Response from Tevis Energy:
Thank you for your review and feedback. We will address this internally to make sure deliveries are more efficient for both our customers and our drivers. We appreciate your continued business and support.
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Immediate action by Tevis when we ran out of oil for one of our furnaces. Scott delivered the oil and restarted our boiler; ultimate professional and really nice guy. Tevis acknowledged that they miscalculated our auto refill need and credited our account with $50. Happy Customer!
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Tevis customer for many years. Excellent customer service.
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When ordering oil, staff is efficient and responsive to your needs. Fast service, 2-2 days delivery, no mess.
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as long as you honor my request to deliver oil this winter every three weeks i am very satisfied
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Dave and Co are as good as it gets. Always keeping us cool and the summer and warm in the winter. Many thanks. David and family
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We have been using Tevis for propane for several years now and have had zero issues. They show up when our tank needs refilling (it's connected to their system). I have not had any complaints about their billing or customer service. I don't have to even think about it.
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Tevis is a well-run local business that provides reliable service and does what they say they will do for a very competitive price. A breath of fresh air after a nightmare (and very cold) experience with another organization for a higher cost. Thank you!
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Been with Tevis for decades, never had a problem, never ran out of gas.
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Tevis was fine, but another company had better prices for 2024-2025, so I switched.
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We appreciate you choosing us to be your #2 heating oil delivery company
Quality fuel delivered by an oil company that cares, means more heat using less oil
24/7/365 phone monitoring and heating oil emergency delivery is available.
We appreciate you choosing us to be your #2 heating oil delivery company
Winter heating fuel delivery service to a residential customer
Local fuel delivery service that caters to residential and commercial customers heating oil delivery next day or sooner
Affordable solutions and heating oil minimum delivery is available, contact us for details.
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Thank you for choosing Tevis to be you home heating oil provider oil delivery fast, friendly service
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Winter heating propane delivery service to a residential customer
Propane delivery next day or sooner
Helped a residential customer with his inquiry for a propane delivery
Thank you for choosing us to be your propane supplier!
Thank you for choosing Tevis to be your propane provider