Mike showed up with a big smile, put on his mask n entered staying at a social distance as we discussed my concerns. My TVO box was a dilemma that totally upset the way Mike found other boxes with similar problems. He took his time trying various approaches to fix the issue. Wonder of wonders the box worked. Mike explained to what to do should the same problem resurface. Mike also gave me input on various things I can do with the remote which I was unaware. WiFi concerns was also an item Mike helped with. I vote Mike Employee if the Month”. Today’s service call far exceeds service calls I experienced from competitors. Thank You Service Electric. Keep up the good work.
Very courteous and polite
Matt was very professional and thorough. He did not leave without everything running smoothly. We had difficulties and he figured it out.
Very polite & helpful
He was fantastic. Set up my work system and was so pleasant and helpful. Please let him know. Thank you
Wonderful experience. Very polite and extremely informative installer. He answered or showed me answers to all my questions. He upgraded many of my fittings on the branch cables, and tested all the lines. It was so nice talking with someone who knows the Lehigh Valley, (since he lives here). Last time when I had a problem with service I had to talk with someone from Arizona!! That was with a different cable company. Again fast, enjoyable, and competent install.
Install internet cable service
Install internet service
TiVo and internet