Very personable. Professional manner. Took extra care to route cable without damaging new carpet. Coordinated with HQ and sorted out quickly an issue with router password. Covid-19 aware with mask always in place. Enjoyed our visit with him
Andrew did a very neat & professional conversion from a competitor to a bundle package tv/phone & internet
The service was a value-add - not an obligation. After first service call, rep looked for other opportunities to improve on things. Just to make things that already worked even better. Voluntarily re-did my entire original installation. At no cost. Willing to reschedule to accommodate my changing schedule multiple times. This kind of service creates long term customers.
Great experience. So much better than Frontier Communications. Next day response (under 12 hours), courteous, attentive, and even looked for opportunities to provide value beyond the specific reason for service call (to replace a router with bad Ethernet port). I’ve no complaints, only cause for praise.
Andras was professional and courteous and offered suggestions on additional services
Good service. Friendly, considerate and completed quickly.
He went over and above to satisfy, fantastic work, great attitude
Very good service
The technician was courteous and knowledgeable and fixed the problem.
Modem and phone install
Modem with bad Ethernet ports, swapped modem.
Modem and eero install