Andras is an excellent technician and a very nice, personable man. He goes above and beyond to provide excellent customer service.
Andrew was extremely competent, sociable and efficient. Send him anytime.
Always knowledgeable prompt and considerate!
So happy with the knowledgeable and courteous service!
Very personable. Professional manner. Took extra care to route cable without damaging new carpet. Coordinated with HQ and sorted out quickly an issue with router password. Covid-19 aware with mask always in place. Enjoyed our visit with him
Andrew did a very neat & professional conversion from a competitor to a bundle package tv/phone & internet
The service was a value-add - not an obligation. After first service call, rep looked for other opportunities to improve on things. Just to make things that already worked even better. Voluntarily re-did my entire original installation. At no cost. Willing to reschedule to accommodate my changing schedule multiple times. This kind of service creates long term customers.
Great experience. So much better than Frontier Communications. Next day response (under 12 hours), courteous, attentive, and even looked for opportunities to provide value beyond the specific reason for service call (to replace a router with bad Ethernet port). I’ve no complaints, only cause for praise.
Add cable, 2 HDTAS
TiVo player install
2 HDTA install
Work order # 04334357