Robert U from Service Electric was excellent. He took the time to explain everything to me in an extremely professional and simple manner. He truly went above and beyond.
Great job. Courteous, friendly, and efficient. Stayed around until he was sure everything was working.
Very pleased with Steve & the excellent service .
Steve was On time , knows his job well, wonderful customer service, polite, helpful with set up and explaining details! Great service!
Our new internet installation & technical support were handled by friendly and very helpful staff.
Our technician was so pleasant and easy to work with. Made sure we were ready to go before leaving!
Big complaint - told in chat that I could exchange the modem at the office, but when I got there they said I couldn't. The woman at the window even told me they never said that I could. I drove all the way to Allentown (30 minute drive)
Rob, the field technician did a thorough job to find the source of our internet interruption. He was extremely knowledgeable and I felt very comfortable as he explained how he was diagnosing the problem. I felt like a valued customer.