Very good customer service
He was running approximately 45 minutes late. Although they did call and get me in on a cancellation a day early so for that I am grateful for a air conditioned sleep. My husband was the one who interacted with him for the most part but he said he was a nice guy and he did us a favor by giving us a free filter so overall great experience.
Phil always does a great job and answers all of my questions.
Great job of explaining everything, making recommendations and answering all of my questions.
Was very pleased with tech. Attitude, knowledge, professionalism.
Need to do leak search and connect vent to bathroom under house. Performed leak search and found a massive crack in a copper line inside indoor coil. Removed coil, sealed crack, and then reinstalled. Due to the age of the coil another leak maybe possible but customer will monitor and let us know of any changes in operation. Recharged system and did as much as possible to keep water from dripping from drain pan. Didnâ€™t see any cracks or leaks in the drain pan itself. Inspected duct under the house to see what materials would be needed to attach vent in bathroom. Informed customer of mold under the bathroom. After customer has dealt with the mold, we can attach bathroom vent. System is operating normally at this time.
PCSA 2022 a/c check up renewal System was 1.5 lbs low on R-410A. Everything else was clean and checked out well. System is operating normally at this time. Customer would like to schedule a leak search when possible and would also like the vent in his bathroom connected to the trunk line under the house.
2- 20x25x1. 6-16x25x1 flushed pumps & drains.
AC is low of freon. Topped off charge by superheat. Unit needs new lineset
PCSA 2022 RENEWAL - AC Check Up Condenser fan motor is starting to show signs of the bearings wearing out. Still seems to be fully operational but would recommend replacement during a future check up. Everything else was clean and checked out well. System is operating normally at this time.
Loose connections at contactor
Installed 3 ton 16 SEER York heat pump
Complaint no a/c Cause of the issue was bad high pressure switch. Replaced switched under parts warranty.
Cause of the issue was short in low voltage wiring going to outdoor coil. Replaced section of damaged wire. Short also damaged thermostat and wouldnâ€™t being on AC. Replaced thermostat. System was also 1 lb low on R-22 and had a very weak capacitor on outdoor coil. Replaced capacitor. System is operating normally at this time.
Gave price for replacement of 3 ton heat pump
Washed both systems. Contactor points pitted will wait due to units age. 30 yrs. old
2022 Spring Check Up PCSA New System was 2 lbs low on R-22. Customer wanted to start service plan. Everything else was clean and checked out well. System is operating normally at this time.
Complaint no a/c . Cleaned all condensers west side apt. #1-12
# 14 new filter vacuumed drain #19 new filter 3# R-410A all condensers in complex need washing.