Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Loved the whole staff very professional and nice , would trust u all with everything we own .
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Justin provided quality service and I would highly recommend to others.
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Justin arrived shortly after my call, was very friendly and very quick and efficient at his job. I am very impressed with the whole process and how quickly everything was taken care of for an emergency appointment on a Friday afternoon.
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He was running approximately 45 minutes late. Although they did call and get me in on a cancellation a day early so for that I am grateful for a air conditioned sleep. My husband was the one who interacted with him for the most part but he said he was a nice guy and he did us a favor by giving us a free filter so overall great experience.
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Overall Experience
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Overall Experience
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Heating Maintenance PCSA 2023 Heating Check Up Prepaid. Upon arrival indoor blower motor was locked up and outdoor condenser fan motor was locking up intermittently as previously noted on past visit. Customer wanted to replace both immediately, replaced both motors and dual capacitor and verified operation of system. System is heating efficiently at this time.
Quote for Air Conditioner replacement with 14 SEER2 AC unit and 95% York gas furnace
Customer low on r-22, leak is in indoor coil. Estimate scheduled with Pete. I will have Charlie work up a quote for indoor coil with drop in replacement refrigerant
AC Maintenance PCSA 2023 AC Check Up Free w/ Install Customer has been noticing a musty smell when unit first starts up. Switched thermostat fan mode from auto to circulate to see if that help prevents the smell. If not evapfresh maybe needed in the future. Flushed drain lines. Cleaned outdoor coil. Puron levels are within range. Checked wire connections. Replaced filter. Everything was clean and checked out well. System is operating normally at this time.
2023 Spring Check Up PCSA Prepaid Flushed drain line. Checked wire connections. Replaced filter. Cleaned outdoor coil. Freon levels are within range. Everything was clean and checked out well. System is operating normally at this time.
Completed cooling maintenance, cleaned condenser coil, flushed drain, filter is provided by customer, checked air temps, checked compressor and condenser fan amps, checked capacitor, made sure system is working properly System is cooling at this time
Upon arrival thermostat had blank screen but AC was still running, after taking out thermostat found moisture inside thermostat, cause of moisture was most likely condensation from humidity inside of the wall. Sealed hole behind thermostat with sealant, replaced thermostat under warranty and made sure thermostat shuts off when temperature is satisfied. Made sure system is working properly System is cooling at this time
No AC: Upon arrival thermostat was not turning on system, found bad thermostat and replaced it. Also found clogged drain so I vacuumed it and made sure system is working properly System is cooling at this time
AC Maintenance PCSA 2023 AC Check Up Free w/ Install Completed cooling maintenance, cleaned coils, flushed drain, used extra filter from install to replace old one, checked air temps, checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is cooling at this time
AC Repair Complaint a/c unit not cooling making buzzing sound. System had a bad dual capacitor, replaced and verified operation. Checked charge and pressures were a little high, most likely due to humidity and heat load in the home. Filter was clean and temperature drop is acceptable.
Air Conditioning Maintenance PCSA 2023 AC Check Up Renewal. System is cooling efficiently at this time, filter is changed provided by customer, drain is clear and outdoor coil is clean. Outdoor coil was pretty dirty causing my pressures to be very high, once cleaned they began to normalize. Customer also mentioned that fan motor is starting to squeal, it also is stopping hard when System turns off. We also changed out the capacitor recently, this all indicates that the fan motor is potentially failing. Customer is aware of this and will notify us if it gets worse.
PCSA 2023 RENEWAL - AC Check Up Completed cooling maintenance, cleaned coils, flushed drain, replaced filter, checked air temps, checked blower capacitor, checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is cooling at this time
PCSA 2023 RENEWAL - AC Check Up Completed cooling maintenance, cleaned coils, flushed drain, replaced filters and left an extra filter (filter special), checked air temps, checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is cooling at this time
Complaint: No AC. Breaker inside breaker panel was tripped upon arrival. Reset breaker and tested system operation. Temperature drop was 16 degrees. Amp draw on compressor didn’t go above 8 amps. Most likely cause of the issue was a weak breaker. Maintenance needs to replace breaker when possible. Also noticed oil around compressor plug. This may lead to other issues in the future.
Complaint: No AC - Won't kick on Replaced a shorted contactor. Contactor outside causing 24v short blowing 3 amp fuse. Unit cooling at this time