130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for carterville, il

Rated 5.0 out of 5 stars based on 158 customer reviews

Daniel was so good at communicating the problem and fixing it quickly!

Our AC went out when we were away on vacation. We were very worried about our fur babies at home, as well as our dog sitter. One phone call and an appt was scheduled, a serviceman went out, and we were all fixed up. Daniel communicates with us the entire time and even took our payment by phone! We were super impressed!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Phil is FANTASTIC!

Charlie’s is a honest business that cares about their customers!! Phil is wonderful and explains everything in a way everyone can understand!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service. Friendly

  • Overall Experience
  • Quality
  • Price
  • Convenience

Amazing

Another great appearance by Daniel and Charlie’s heating and air !!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service, very professional!

The gang down at Charlie’s is fantastic! They are efficient, courteous, and always on time. Pete’s always wearing that beautiful smile, and Daniel smells REALLY good. They can turn up the heat in my house anytime.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Great service tech

  • Overall Experience
  • Quality
  • Price
  • Convenience

Everything

Daniel is now my main man that very much D

  • Overall Experience
  • Quality
  • Price
  • Convenience

Professional

Well satisfied

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Phil is a great technician

  • Overall Experience
  • Quality
  • Price
  • Convenience

Friendly,Good Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for carterville, il

Daniel B.

Daniel B. Job Checkin

Cause of the issue was a bad capacitor on outdoor coil. Replaced capacitor and system is operating normally.


Steve R.

Steve R. Job Checkin

Complaint no a/c in the dining room area, found system 2 compressor burnt up, disconnected system, unit 1 is still running. Spoke with leah, let her know the situation. Charlie will talk to Dr Brown


Phil P.

Phil P. Job Checkin

Air Conditioner Not Cooling . Replaced duel capacitor.


Daniel B.

Daniel B. Job Checkin

Everything checked out well. System operating normally at this time.


Daniel B.

Daniel B. Job Checkin

Complaint upstairs a/c not cooling Upstairs system was 1 lb low on R-22. Customer wanted to sign up for service plan. Wanted to wait on checking the air handler in the attic until fall check up. Both systems are operating normally at this time.


Steve R.

Steve R. Job Checkin

found drain under house clogged, cleaned it out system is draining. Installed in February


Daniel B.

Daniel B. Job Checkin

PCSA 2021 RENEWAL AC MAINTENANCE Everything was clean and checked out well. System operating normally at this time.


Daniel B.

Daniel B. Job Checkin

AC not cooling well Cause of the issue was dirty filter and outdoor coil. Replaced filter and cleaned outdoor coil. System operating normally at this time. Freon levels looked good for now. Customer will let us know if any is needed.


Daniel B.

Daniel B. Job Checkin

PCSA 2021 PREPAID AC MAINTENANCE Everything was clean and checked out well. System operating normally at this time.


Phil P.

Phil P. Job Checkin

Replaced blower motor main unit


Daniel B.

Daniel B. Job Checkin

Complaint: Air conditioning not cooling When capacitor was replaced control board on outdoor coil was not reset. Reset control board. Puron levels look normal and wires look good. System operating normally at this time.


Phil P.

Phil P. Job Checkin

NO AC washed condenser coil topped of charge with customers R-22


Daniel B.

Daniel B. Job Checkin

Breaker on air handler was off. Turned breaker on and system is operating normally.


Daniel B.

Daniel B. Job Checkin

PCSA 2021 PREPAID AC MAINTENANCE Everything was clean and checked out well. System operating normally at this time.


Phil P.

Phil P. Job Checkin

Complaint no a/c replaced capacitor ck warranty.