Thanks so much!! Great service!! Very knowledgeable employee!!
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He was very pleasant and courteous. Appeared to know exactly what he was checking on. And how to fix it.
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Professional, timely and knowledgeable! Daniel showed up on time and quickly diagnosed the problem, resolved the issue and the place is cooling off again!
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They are always great to work with because they go above and beyond to make sure the issue is corrected.
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Jakob was very polite. He took care of everything and went over the inspection with us after he was done. Great customer service!!
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
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Fantastic service, very efficient and knowledgeable. Had the problem fixed in no time at all!! Thank you so much Gerson!
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Pete is always friendly and professional! I actually look forward to the service tech's coming to my home and trust whatever they have to say.
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Daniel is very knowledgeable, through, and friendly. Always does great work.
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Charlie’s was able to work us into their schedule the week we called for an appointment. The technician was polite, friendly, and professional. Highly recommend!
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Quick, friendly, efficient service. Prompt, kept me informed of schedule status. Extended warranty covered it!
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Daniel was on time, friendly, and done and fixed in an hour. He explained the problem and told me what to look out for. He even cautioned me about a problem with a leaking propane tank.
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AC Repair Carterville Air Conditioning Maintenance
AC Repair Carterville Customer had concerns about AC taking a long time to satisfy thermostat, in previous repair indoor temp was 90°+ and temp setting was 72°, explained to customer that it was going to take a long time to satisfy thermostat in this heat. Checked system operation again and found no issues, refrigerant pressures were good and upon arrival thermostat was satisfied #charlie’s
2025 PCSA AC Check Up Renewal AC Maintenance Air Conditioning Repair
AC Maintenance Complaint upstairs unit not keeping up Pete previously took care of downstairs system but wanted pressures to be checked again, checked system operation and found no issues, will need to check pressures again when we complete maintenance Both systems are cooling at this time
2025 PCSA AC Check Up Prepaid AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time
AC Repair Carterville Air Conditioning Maintenance
Found blower motor not working, replaced motor and verified system operation System is operational
2025 PCSA AC Check Up Free W. New Install AC Maintenance Air Conditioning Repair Carterville
AC Service Complaint outdoor unit not coming on Found condenser fan motor intermittently not working, replaced motor and module and verified system operation System is cooling at this time
Air Conditioning Carterville Upon arrival found AC not working, found dead capacitor, replaced capacitor and verified system operation, system shut down for a few seconds to go into 2nd stage cooling System is operational
2025 PCSA AC Check Up Renewal AC Maintenance Air Conditioning Repair Carterville
Air Conditioning Repair Carterville AC Maintenance Customer had concerns about intermittent system failure, checked system operation and found no issues at this time, found loose connection in low voltage wiring, made new connection and completed cooling maintenance, cleaned coils and flushed drain System is operational
Customer had concerns about evaporator coil dripping, found coil completely matted with dog fur, cleaned evaporator coil and verified system operation, recommended buying pleated filters to keep fur out of coil System is operational
