The technician was very kind and professional. He did an excellent job!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service rep went right to work did the service in a very timely manner informed me what was done and that it was in good shape.
Overall Experience
Quality
Price
Convenience
Professional and polite. Let me know what he was doing did his job and moved on.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Pete did an outstanding job. He fixed the issue with our furnace very quickly.
Overall Experience
Quality
Price
Convenience
He was prompt and fixed only what needed fixed. He didn’t try to sell me anything I didn’t need. Love Charlie’s Heating and Air.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Daniel was super friendly and provided great customer service!
Overall Experience
Quality
Price
Convenience
Always professional and gives detailed answers and descriptions of what services were completed.
Overall Experience
Quality
Price
Convenience
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filters. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Prepaid Heating Maintenance
2025 Fall Check Up PCSA New Customer wanted to sign up for service plan. Blower motor was dying. Replaced blower motor. 2 of the 3 electric heaters are operational. Fusible link for heater #3 needs replaced. System keeps short cycling in heat pump mode. Cause of the issue appears to be in the defrost board. To start service plan, replace blower motor, fusible link, and the defrost board, gave customer an estimate of $1,149. The customer paid $834 for the motor and service plan. 1/22/26 Replaced fusible link. Third heater still occasionally short cycling. The system isn’t getting enough air in the return air. Another vent maybe needed in the future. After digging deeper into the short for the outdoor coil, it turned out to be a dead low pressure switch causing the system to short cycle. Bypassed switch and tested operation. Customer can have us replace the low pressure switch later. System appears to be operating normally at this time.
Heating Maintenance PCSA 2025 heating check up prepaid Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter with one of customer’s filters. Clean flame sensor and drain hoses. Checked igniter and burners. Before technician left a code popped on the board. There’s a bad pressure switch tech replaced one out of the two and the second pressure switches getting ordered and will be back to replace it.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Customer replaced the filters. Made sure the thermostats are operating normally. Checked electric heaters. Cleaned flame sensor and drain hoses. Checked burners, and igniter.
Heating Maintenance PCSA 2025 heating check up prepaid Technician checked wire connections. Made sure thermostat is operating normally. Check the filter and the filter as possible. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Checked the filter and the filter was possible. Made sure the thermostat is operating normally. Cleaned flame sensor checked burners. Cleaned drain hoses.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire conditions. Made sure thermostat is operating normally. Replace the filter. Cleaned flame sensor. Checked igniter. Cleaned drain hoses.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Filter. Cleaned flame sensor. Checked igniter. Checked burners. Cleaned drain hoses.
Heating Maintenance PCSA 2025 heating check up free w/ new install
2025 PCSA Heating Check Up Prepaid Heating Maintenance
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter and left a filter for the customer. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Free W. New Install Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Left a filter for the customer. Cleaned flame sensor. Cleaned drain hoses. Checked burners. Check igniter.