130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for carterville, il

Rated 5.0 out of 5 stars based on 688 customer reviews

Excellent service always!

I love that they always call and give detailed explanation’s on what they did during service calls. It

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Great service.

Shawn always does an excellent job of servicing my a/c and heating equipment.


Response from Charlie's Air Conditioning & Heating:

Thank you for taking the time to leave a review, we appreciate you!

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Excellent service!

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Great Service!

Justin was great! Very thorough explanations, professional and polite!

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Great

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Happy with service

Shawn C was our technician. Very kind and thorough with our semi annual cleaning service. Have always been happy with Charlie’s Heating and Air.


Response from Charlie's Air Conditioning & Heating:

Thank you for the review and for being a customer with us!

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You can always count on Charlie's.

Fast, friendly and fair.

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Great Job

Charlie’s is a solid reputable, trustworthy company and their staff are very professional and helpful

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very good service

Was on time and explained what he was doing , Thank-you Mike and Judy Riley


Response from Charlie's Air Conditioning & Heating:

Thank you for taking the time to leave a review! Give us a call any time!

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Great Service.

Very professional.

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Excellent service

Professional and thorough

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Great service!

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Excellent Service

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Excellent service

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Justin

Justin was awesome. Sympathetic and yet factual. Thank you


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Job Locations
for carterville, il

Justin T.

Justin T. Job Checkin

Tightened all communication wire connections, spoke to Carrier tech support, they said its either loose connections in the wires or the indoor control board is bad. If today doesn't fix it, we will replace the board per Carrier


Shawn C.

Shawn C. Job Checkin

2024 PSCA AC Check Up Prepaid AC Maintenance Operation is good, replaced filter, flushed condensate drain, cleaned outdoor coil.


Justin T.

Justin T. Job Checkin

AC Service Complaint water leaking out of unit in hallway. System was low on refrigerant causing the water issue, this issue has been resolved.


Shawn C.

Shawn C. Job Checkin

Ac check

Ac check

Daniel B.

Daniel B. Job Checkin

Ice Machine PM Cleaned machine but water refill was very slow. Incoming water line may need inspected. System working for now. 5/23/24 Ice machine is working well. No issues at this time.


Justin T.

Justin T. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Prepaid. System is cooling efficiently at this time, outdoor condenser coil is clean, filter is replaced by Customer routinely and drain is foushed.


Justin T.

Justin T. Job Checkin

2024 AC PCSA 🔥❄️

2024 AC PCSA 🔥❄️

Shawn C.

Shawn C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up 2 Systems Prepaid 5/8/24: customer rescheduled appointment due to tornado warning 5/23 replaced filter on main system and cleaned filter on minisplit. Operations are good. Flushed main condensate and vacuumed mini split condensate. Cleaned both outdoor coils. Model and serial updated


Shawn C.

Shawn C. Job Checkin

Ac check

Ac check

Gerson C.

Gerson C. Job Checkin

5/23/24: Found unit low on gas, charged unit with 4 pounds of refrigerant under warranty. Will need to come back to do a leak search, replaced filter and made sure system cooling


Shawn C.

Shawn C. Job Checkin

flushed condensate drains out, washed washable filter, cleaned outdoor coils, cut back rose of Sharon with customers permission


Shawn C.

Shawn C. Job Checkin

Ac check

Ac check

Justin T.

Justin T. Job Checkin

2024 PSCA AC Check Up Prepaid AC Maintenance. System is cooling efficiently at this time, outdoor condensers are clean, filters have been replaced and are provided by customer.


Gerson C.

Gerson C. Job Checkin

2024 PSCA AC Check Up Renewal AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, filter is clean, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Daniel B.

Daniel B. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Prepaid 2 Systems