Professional and polite. Let me know what he was doing did his job and moved on.
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Pete did an outstanding job. He fixed the issue with our furnace very quickly.
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He was prompt and fixed only what needed fixed. He didn’t try to sell me anything I didn’t need. Love Charlie’s Heating and Air.
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Daniel was super friendly and provided great customer service!
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Always professional and gives detailed answers and descriptions of what services were completed.
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2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and checked defrost.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure your thermostat is operating normally. Customer replaces the filters. Checked electric heaters. Check Freon levels, and check defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replaced the filter. Cleaned flame sensor. Checked igniter. Checked burners. Cleaned out drain hoses. Checked CO reading and the airstream and in the flu pipe.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filter with one that customer supplied. Checked electric heaters. Checked Freon levels, and checked defrost.
Complaint no heat fan running but not heating. Cause of the issue was a dead igniter. Replaced igniter and tested system operation. System appears to be operating normally at this time.
12/26/25 Cleaned ice machine and replaced filters in the some of the package units. Also inspected belts and they appear to be normal. technician replaced the filters in the kitchen, music room, lounge. Rooms 401-407. Rooms421-430. 12/31/25 Finished replacing filters for the rest of the building.
Technician checked wire connections. Replaced thermostat with a Google nest thermostat that ameren supplied. customer replaces filters. Checked electric heaters.
Complaint thermostat not operating properly. Customer still having issues with WiFi stat. Customer would like for us to see what we could get covered under the Ameren rebate program. System is operating normally at this time.
Complaint no heat Technician turned the unit on and noticed the compressor was not starting up. Technician check the capacitor and it was good. Then checked the Freon and the Freon was good. Put a hard start on to see if the compressor would run. The compressor did not run. Unit is gonna need a new compressor.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Checked wire connections. Customer will replace filters in the near future. Thermostats were operating normally. Heat strips were operating normally. Freon/Puron levels were within normal range. Defrost mode was operating normally. Everything was clean and checked out well. Both systems are operating normally at this time.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Checked wire connections. Customer replaced filter recently. Thermostat was operating normally. Heat strips were operating normally. Temperature rise was normal. Everything was clean and checked out well. System is operating normally at this time.
Removed faulty outdoor TXV, installed new TXV, filter drier, pressure tested system, pulled vacuum, and recharged with R-410A. System is operating normally at this time.
Checked wire connections. Replaced filter and cleaned mini split filter. Thermostats were operating normally. Heat strips were operating normally. Puron levels were within normal range. Was not able to test defrost mode due to outdoor temperature. Both systems are operating normally at this time.
Gas Furnace Maintenance PCSA 2025 heating check up prepaid HVAC Service
2025 PCSA Heating Check Up Free W. New Install Heating Maintenance Heat Pump Repair Carterville