Pete is always friendly and professional! I actually look forward to the service tech's coming to my home and trust whatever they have to say.
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Daniel is very knowledgeable, through, and friendly. Always does great work.
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Charlie’s was able to work us into their schedule the week we called for an appointment. The technician was polite, friendly, and professional. Highly recommend!
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Quick, friendly, efficient service. Prompt, kept me informed of schedule status. Extended warranty covered it!
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Daniel was on time, friendly, and done and fixed in an hour. He explained the problem and told me what to look out for. He even cautioned me about a problem with a leaking propane tank.
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excellent, dependable, professional, on time service
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
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Great Service
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
Quality
Price
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Overall Experience
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Daniel from Charlie’s is a great technician and gets the job done in a very professional and courteous manner.
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Air Conditioning Repair Carterville Found system in a high pressure fault, ran system and found bad pressure switch keeping system from running more than a few seconds, will need to return to replace high pressure switch 6/17/25: returned to replace pressure switch
AC Maintenance PCSA 2025 a/c check up prepaid Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time
Air Conditioning Repair Carterville AC Maintenance PCSA 2025 a/c check up 2 systems prepaid Completed cooling maintenance, cleaned coils, flushed and vacuumed drains, left filters behind as requested by customer, checked system operation and found no issues, made sure both systems are working properly Both systems are cooling at this time
Air Conditioning Repair AC Maintenance PCSA 2025 AC Check Up Prepaid Check system operation Changed filter Flushed drain
Air Conditioning Repair Carterville 2025 PCSA AC Check Up Renewal AC Maintenance Technician checked wire connections, change the filter, flushed the drain line, made sure the thermostat was operating normally, check the Freon levels, and cleaning the outdoor coil. Unit was low on Freon so tech put 1 pound of Freon in.
AC Repair Carterville Found coil frozen up, found very dirty filter, will need to let fan run for a couple of hours and come back sometime to check charge to see if filter was the only cause or a bad metering device
2025 PCSA AC Check Up Renewal AC Maintenance Technician checked wire connections, customer is going to buy more filters and change them themselves, flushed the drain, made sure thermostat was operating normally, Freon levels look good, and cleaned outdoor coil.
AC Service Complaint no cool Upon arrival found system short cycling, found disconnect not all the way connected and making compressor short cycle, restarted system and verified system operation, compressor sounds pretty rough when running, customer would like a quote for a new compressor System is operational
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance Tech checked all the units, wire connections, replace filters, flushed, the drain lines, made sure thermostat was operating normally, Freon levels look good, and cleaned outdoor coil.
Air Conditioning Repair AC Service Complaint no cool dining room and kitchen
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair Carterville
Found bad condenser fan motor, replaced under warranty and verified system operation System is cooling at this time
Found system in a high pressure lockout, replaced condenser fan motor under warranty and verified system operation System is cooling at this time
Customer had concerns about a squeaking sound when AC turns on, checked system operation and found no issues at this time, coil and filter are clean, was not able to hear sound when checked system operation System is operational