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Service rep went right to work did the service in a very timely manner informed me what was done and that it was in good shape.
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Professional and polite. Let me know what he was doing did his job and moved on.
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Pete did an outstanding job. He fixed the issue with our furnace very quickly.
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He was prompt and fixed only what needed fixed. He didn’t try to sell me anything I didn’t need. Love Charlie’s Heating and Air.
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Daniel was super friendly and provided great customer service!
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Always professional and gives detailed answers and descriptions of what services were completed.
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2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician check wire connections. Made sure the thermostat is operating normally. Customer replaces the filters. Checked electric heaters. Checked Freon levels, and check defrost.
Installed and programmed Ecobee thermostats for the 2 systems in the sanctuary.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replaced one filter that tech supplied and replaced the other filter with one that customer supplied. Checked electric heaters. Checked Freon, and checked defrost. Replaced outdoor capacitor under warranty.
Heating Inspection Heat pump pressures appear normal. Thermostat appears to be operating normally. All electrical components appear to be operating normally. Based on tests performed, it appears due to an unseasonably warm December, the heat pump maybe getting overwhelmed due to warm temperatures and tripping on high pressure causing the electric heat strips to take over. System appears to be operating normally at this time. Also made sure the program for the thermostat was turned off and set to hold.
Heat Pump Maintenance PCSA 2025 heating check up renewal Technician checked wire connections. Made sure thermostat is operating normally. Replaced the filters. Checked electric heaters. Checked Freon levels. Checked defrost. Technician changed a capacitor on the main houses unit unit is under warranty.
Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and checked defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filters. Cleaned flame sensor. Checked igniter. Checked burners. Clean drain hoses. Checked CEO, reading in airstream and in flute pipe.
Heat Pump Maintenance PCSA 2025 heating check up renewal Technician check wire connections. Made sure thermostat is operating normally. Customer replaces the filters. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure the thermostat is operating normally. Replace the filter with one that customer supplied. Clean flame sensor. Checked burners. Checked igniter. Clean drain hoses.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Check the filter and the filter was possible. Cleaned fire sensor. Checked burners. Checked igniter. Cleaned drain hoses. Check CO reading in the airstream and flu pipe.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and checked defrost.