Justin was very knowledgeable and informative. He explained exactly what the plan was for our home. He also recommended making a few changes to help lower the cost of our electric bill. My husband and I feel that Justin is a great asset to Charlie’s Heating and Air. His qualities are exactly what’s missing in most businesses nowadays. You all are very fortunate to have an employee like that. Thank you Justin for the superb service and advice. Will highly recommend to anyone who needs heating and air in their home or business.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
HVAC Service 2024 PCSA AC Check Up Renewal AC Maintenance - Filter changed, pressures are good and drain is flushed. All checks good.
PCSA 2024 AC Check Up Renewal and unit is starting to ice up
AC Maintenance PCSA 2024 AC Check Up Prepaid
Heating Repair 2023 Fall Check Up PCSA New Complaint of Furnace not shutting off. Cause of the issue was a bad sequencer that wouldn’t shut off the heaters. Replaced sequencer. Checked wire connections. Replaced filters (customer provided). Thermostat is operating normally. Heat strips are operating normally. Everything was clean and checked out well. System is operating normally at this time.
Heating Maintenance PCSA 2023 Heating Check Up Renewal Checked wire connections. Replaced filter (customer provided). Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Capacitor on outdoor coil was getting weak. Replaced capacitor. System is operating normally at this time.
2023 PCSA Heating Check Up Prepaid Furnace Service Agreement HVAC Service Checked wire connections. Air filter was passable. Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
2023 Fall Check Up PCSA Prepaid Checked wire connections. Filter was replaced recently. Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
2023 PCSA Heating Check UP Prepaid Heating Maintenance Checked wire connections. Replaced filter. Heat strips are operating normally. Thermostat is operating normally. Puron levels are within range. Outdoor coil is passable. System was checked in AC mode due to warm outdoor temperature. Everything was clean and checked out well. System is operating normally at this time.
2023 PCSA Heating Check Up Prepaid Heating Maintenance Checked wire connections. Customer replaced filter recently. Heat strips are operating normally. Thermostat is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
PCSA 2023 Heating Check up Prepaid Heating Maintenance Checked wire connections. Heat strips are operating normally. Replaced filter. Humidifier pad will need replaced next year. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
Heating Maintenance PCSA 2023 Heating Check Up Renewal Checked wire connections. Replaced filters. Electric heat strips are operating normally. Puron levels were within range. System had to be tested in heat mode due to high outdoor temperature. Fan motor bearings on outdoor coil are really beginning to wear out. May need replaced in the future. Everything else was clean and checked out well. System is operating normally at this time.
System is cooling at this time, pressures are good, outdoor coil was clean, scrubbed housing, cleaned out the inside as well. Filter is changed, drain was slowly clogging so I flushed it with cleaner. Verified drainage. Thermostat light does not work, thermostat itself is still working however customer is thinking about replacing, I quoted them our thermostats and they are going to let us know if they would like one.
2023 Spring Check Up PCSA Prepaid Noticed what could have been a possible wiring issue but after double checking the wiring diagram, the configuration is acceptable. Checked wire connections. Flushed drain line. Replaced filter. Cleaned outdoor coil. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
