Overall Experience
Quality
Price
Convenience
Justin was very knowledgeable and informative. He explained exactly what the plan was for our home. He also recommended making a few changes to help lower the cost of our electric bill. My husband and I feel that Justin is a great asset to Charlie’s Heating and Air. His qualities are exactly what’s missing in most businesses nowadays. You all are very fortunate to have an employee like that. Thank you Justin for the superb service and advice. Will highly recommend to anyone who needs heating and air in their home or business.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
2024 PCSA AC Check Up Prepaid AC Maintenance AC Tune Up Completed cooling maintenance, cleaned coil, flushed drain, filters are provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time
AC Maintenance PCSA 2024 AC Check Up Renewal
Water was dripping from joint. Re did drain. Did not charge anything at this time
AC Maintenance PCSA 2024 AC Check Up Prepaid Flushed drain, inspected electrical, checked filter, checked charge, washed condenser, system is cooling at this time
This Carrier system is good to go for the summer!
HVAC Service Complaint No Cool Added 2 lbs of r-22 to unit going off last year. Unit had much ice accumulation so charging was iffy. Let homeowner know to thaw unit with fan on for 3 or 4 hours before turning AC back on.
HVAC Service 2024 PCSA AC Check Up Renewal AC Maintenance - Filter changed, pressures are good and drain is flushed. All checks good.
PCSA 2024 AC Check Up Renewal and unit is starting to ice up
AC Maintenance PCSA 2024 AC Check Up Prepaid
Heating Repair 2023 Fall Check Up PCSA New Complaint of Furnace not shutting off. Cause of the issue was a bad sequencer that wouldn’t shut off the heaters. Replaced sequencer. Checked wire connections. Replaced filters (customer provided). Thermostat is operating normally. Heat strips are operating normally. Everything was clean and checked out well. System is operating normally at this time.
Heating Maintenance PCSA 2023 Heating Check Up Renewal Checked wire connections. Replaced filter (customer provided). Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Capacitor on outdoor coil was getting weak. Replaced capacitor. System is operating normally at this time.
2023 PCSA Heating Check Up Prepaid Furnace Service Agreement HVAC Service Checked wire connections. Air filter was passable. Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
2023 Fall Check Up PCSA Prepaid Checked wire connections. Filter was replaced recently. Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
