Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
2023 PCSA Heating Check Up Prepaid Furnace Service Agreement HVAC Service Checked wire connections. Air filter was passable. Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
2023 Fall Check Up PCSA Prepaid Checked wire connections. Filter was replaced recently. Thermostat is operating normally. Heat strips are operating normally. Defrost mode is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
2023 PCSA Heating Check UP Prepaid Heating Maintenance Checked wire connections. Replaced filter. Heat strips are operating normally. Thermostat is operating normally. Puron levels are within range. Outdoor coil is passable. System was checked in AC mode due to warm outdoor temperature. Everything was clean and checked out well. System is operating normally at this time.
2023 PCSA Heating Check Up Prepaid Heating Maintenance Checked wire connections. Customer replaced filter recently. Heat strips are operating normally. Thermostat is operating normally. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
PCSA 2023 Heating Check up Prepaid Heating Maintenance Checked wire connections. Heat strips are operating normally. Replaced filter. Humidifier pad will need replaced next year. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
Heating Maintenance PCSA 2023 Heating Check Up Renewal Checked wire connections. Replaced filters. Electric heat strips are operating normally. Puron levels were within range. System had to be tested in heat mode due to high outdoor temperature. Fan motor bearings on outdoor coil are really beginning to wear out. May need replaced in the future. Everything else was clean and checked out well. System is operating normally at this time.
System is cooling at this time, pressures are good, outdoor coil was clean, scrubbed housing, cleaned out the inside as well. Filter is changed, drain was slowly clogging so I flushed it with cleaner. Verified drainage. Thermostat light does not work, thermostat itself is still working however customer is thinking about replacing, I quoted them our thermostats and they are going to let us know if they would like one.
2023 Spring Check Up PCSA Prepaid Noticed what could have been a possible wiring issue but after double checking the wiring diagram, the configuration is acceptable. Checked wire connections. Flushed drain line. Replaced filter. Cleaned outdoor coil. Puron levels are within range. Everything was clean and checked out well. System is operating normally at this time.
AC Maintenance PCSA 2023 AC Check Up Prepaid Flushed drain line. Checked wire connections. Cleaned filters. Freon levels are within range. Cleaned outdoor coil. Blower wheel may need cleaned during a future check up. Everything else was clean and checked out well. System is operating normally at this time.
PCSA 2023 RENEWAL - AC Check Up Everything was clean and checked out well. System is operating normally at this time.
Complaint: a/c unit not keeping up. System was 2 lbs low on R-22. Added Freon and system appears to be operating normally at this time. Customers will be adding on in the near future and may need a price on a new system when they are ready.
AC Maintenance PCSA 2023 AC Check Up Renewal Replaced filter, flushed drain, inspected all electrical, washed condenser, there was about a foot of leaves in outdoor unit, cleaned them all up, checked charge, system is running great
AC Maintenance PCSA 2023 AC Check Up Renewal. Both systems are running at this time, coils are clean and all electrical components check out good. The upstairs system is very aged, however, it is cooling well. Customer mentioned that they are having trouble with humidity/cooling an addition of their house. I I inspected the duct work and found that whoever ran the duct for this part of the branched it off of the supply trunk line to this area. Leaving slack and then branching one of the supply runs off of another supply run. This pushes very little air. The crawl space under the addition is also very wet. It is well insulated, but the insulation is starting to become damp. There is also no place to add a small return in the addition. I suggested pricing an encapsulation.
PCSA 2023 PREPAID AC CHECK UP Customer would like to replace condensate pump during next ac check up. Everything was clean and checked out well. System is operating normally at this time.
Cause of the issue was a burned up wire and capacitor. Replaced capacitor. Contactor is looking very worn out but still operational. System was 1 lb low on R-22. System operating normally at this time.