130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for du quoin, il

Rated 5.0 out of 5 stars based on 10 customer reviews

Shawn is Couteas, friendly & knows his stuff!

Had our winter checkup and Shawn answered any questions we had and provided great service. We appreciate him!

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Persimmon Maintenance

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On time, great service and friendly

Justin was very friendly and did a great job.

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Shawn very knowledgeable and thorough

I did expect a lower price compared to a recent HVAC service visit (under $100) but if I knew more then I would have a stronger basis for my expectation but then if I knew more I might have done the job myself.

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Great service!

We worked with three techs, each were amazing, personable, and did a wonderful job! We will definitely be calling anytime we need our a/c serviced!

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Excellent service

First time calling Charlie's and couldn't be more pleased. Steve, the technician, was friendly and explained the checks on my heat-pump unit. Will have them back in the spring to check the air conditioning while it's running.

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Great

Phils Phils attention to detail is great we are always satisfied with what he does for us this is easier for me to answer this way as your form that comes up on my phone is so small I can't see it so this is my recommendation as to his service we are very satisfied and always have been thanks HAL

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Great

As always as always excellent excellent

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Great

GREAT SERVICE AS ALWAYS

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Best customer service!

Charlie’s Heating and Air have the best customer service and technicians, hands down! Daniel and Phil are knowledgeable, kind and take time to answer any questions. Charlie’s is always on time and if they are running behind, they will inform you by text message when they are on the way. We will ALWAYS recommend Charlie’s!! Very thankful for them and their work ethic!

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Job Locations
for du quoin, il

Pete F.

Pete F. Job Checkin

Estimate for Air conditioner and furnace install


Shawn C.

Shawn C. Job Checkin

Drain frozen and clogged. Duct full of water. Tried to thaw drain. Drain needs repaired and insulated. Room needs insulated better. Unit heating at this time but may hot heat through the night. Call Devin to schedule re pipe


Shawn C.

Shawn C. Job Checkin

PCSA 2022 Heating Check Up Prepaid Charge looks excellent. Seems like no refrigerant loss. Will continue to monitor possible leak. 23 degree rise, 305 head. 144 degree discharge. All electrical checks good. Filter is cleam


Gerson C.

Gerson C. Job Checkin

PCSA 2022 Heating Check Up Prepaid Completed heating maintenance, checked air temps in heat pump and electric heating mode, replaced filter, checked blower and electric heat amps, checked compressor and outdoor fan amps, checked capacitors, checked defrost, made sure system is working properly, system is heating at this time


Shawn C.

Shawn C. Job Checkin

PCSA PREPAID 2 SYSTEM CHECK UP *** CHANGE OUT PROGRAMMABLE STAT TO PLAIN OFF/ON STAT N/C


Justin T.

Justin T. Job Checkin

PCSA PREPAID HEATING CHECK UP. System is heating efficiently at this time, temp rise is acceptable, flame sensor is clean and filter is routinely changed by customer.


Shawn C.

Shawn C. Job Checkin

All checks good except for pressure switch issues on church left furnace downstairs. Seems like it’s not getting what it needs to out of burner box. Need to come back with more time to address issue


Shawn C.

Shawn C. Job Checkin

Customer charged for dual run capacitor. Had to jump a single to a dual for a total of 50/10


Shawn C.

Shawn C. Job Checkin

Found unit 4 lbs low and both capacitors out of tolerance. Need to come back to do leak search and replace 45/10 cap Could not find leak at this time. I would like to come back in 3 or 4 weeks to check charge again. Could be leaking very slow


Gerson C.

Gerson C. Job Checkin

PCSA 2022 RENEWAL 2 SYSTEM - AC Check Up. Completed Spring Pm units in good order.


Shawn C.

Shawn C. Job Checkin

1x check up replaced capacitor


Shawn C.

Shawn C. Job Checkin

Need to order fan wheel as well. Steve is gettin the ball rolling on that, putting on hold for now Blower and wheel replaced. Noise is gone


Gerson C.

Gerson C. Job Checkin

Repaired broken control wire, weed whip.


Shawn C.

Shawn C. Job Checkin

Bad contactor outside


Shawn C.

Shawn C. Job Checkin

Complaint outside fan not coming on