130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for du quoin, il

Rated 5.0 out of 5 stars based on 7 customer reviews

Shawn very knowledgeable and thorough

I did expect a lower price compared to a recent HVAC service visit (under $100) but if I knew more then I would have a stronger basis for my expectation but then if I knew more I might have done the job myself.

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Great service!

We worked with three techs, each were amazing, personable, and did a wonderful job! We will definitely be calling anytime we need our a/c serviced!

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Excellent service

First time calling Charlie's and couldn't be more pleased. Steve, the technician, was friendly and explained the checks on my heat-pump unit. Will have them back in the spring to check the air conditioning while it's running.

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Great

Phils Phils attention to detail is great we are always satisfied with what he does for us this is easier for me to answer this way as your form that comes up on my phone is so small I can't see it so this is my recommendation as to his service we are very satisfied and always have been thanks HAL

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Great

As always as always excellent excellent

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Great

GREAT SERVICE AS ALWAYS

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Best customer service!

Charlie’s Heating and Air have the best customer service and technicians, hands down! Daniel and Phil are knowledgeable, kind and take time to answer any questions. Charlie’s is always on time and if they are running behind, they will inform you by text message when they are on the way. We will ALWAYS recommend Charlie’s!! Very thankful for them and their work ethic!

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Job Locations
for du quoin, il

Shawn C.

Shawn C. Job Checkin

Customer charged for dual run capacitor. Had to jump a single to a dual for a total of 50/10


Shawn C.

Shawn C. Job Checkin

Found unit 4 lbs low and both capacitors out of tolerance. Need to come back to do leak search and replace 45/10 cap Could not find leak at this time. I would like to come back in 3 or 4 weeks to check charge again. Could be leaking very slow


Phil P.

Phil P. Job Checkin

PCSA 2022 RENEWAL 2 SYSTEM - AC Check Up. Completed Spring Pm units in good order.


Shawn C.

Shawn C. Job Checkin

1x check up replaced capacitor


Shawn C.

Shawn C. Job Checkin

Need to order fan wheel as well. Steve is gettin the ball rolling on that, putting on hold for now Blower and wheel replaced. Noise is gone


Phil P.

Phil P. Job Checkin

Repaired broken control wire, weed whip.


Shawn C.

Shawn C. Job Checkin

Bad contactor outside


Shawn C.

Shawn C. Job Checkin

Complaint outside fan not coming on


Shawn C.

Shawn C. Job Checkin

PCSA 2022 RENEWAL - AC Check Up


Shawn C.

Shawn C. Job Checkin

PCSA 2022 a/c maintenance All checks are good filters replaced provided by customer


Shawn C.

Shawn C. Job Checkin

Check a/c unit operation Believe universal board is flagging a false low pressure lockout. Pressures look good in heating and cooling modes. Have model and serial to replace board. 20 degree delta T. Customer would like to start a PCSA when I come back so please allow time for repair and full maintenance. 3/24 unit is looking good board replacement went great all checks good on maint filter replaced coil cleaned drain flushed clean out added to drain line


Shawn C.

Shawn C. Job Checkin

AC Repair - 1x A/C maintenance. Coil may have some cleanliness issues but suction temp is at 40. 15 degree drop right now with a box temp of 68. if it doesn’t keep up this summer we may have to clean evap coil and reassess charge All other checks good


Pete F.

Pete F. Job Checkin

Heat Pump Replacement - Giving quote to replace 4 ton Ruud heat pump with York heat pump


Shawn C.

Shawn C. Job Checkin

Melissa always calls and pays. All checks good, dropping filter back by later today


Steve R.

Steve R. Job Checkin

HVAC Repair - Cleaned air handler, checked all electrical connections, tested electric heat, checked blower bearings and capacitor, tested heat pump, checked charge, tested defrost, inspected all electrical