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Overall Experience
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Great communication. Very polite… explained every step.
Response from Charlie's Air Conditioning & Heating:
We're happy to take care of you! Thanks for being a customer!
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Shawn and the entire team at Charlie’s Air conditioning & Heating have serviced this household for at least 15 years and we have provided the best professional service for all of our heating and air conditioning needs. Reliable and accommodating for all of our needs.
Response from Charlie's Air Conditioning & Heating:
Thank you for your kind words! We appreciate you being a customer all these years!
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Justin was great! We appreciate him!
Response from Charlie's Air Conditioning & Heating:
Thank you for taking the time to write and for being a customer! We are so happy Justin was able to take care of you!
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Overall Experience
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Overall Experience
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Overall Experience
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Shawn was great! He was on time, explained things well and did a great job! Thank you
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Had our winter checkup and Shawn answered any questions we had and provided great service. We appreciate him!
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Overall Experience
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Justin was very friendly and did a great job.
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I did expect a lower price compared to a recent HVAC service visit (under $100) but if I knew more then I would have a stronger basis for my expectation but then if I knew more I might have done the job myself.
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We worked with three techs, each were amazing, personable, and did a wonderful job! We will definitely be calling anytime we need our a/c serviced!
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Found intermittent compressor lock up, added start kit to buy time. Cannot guarantee compressor operation
2024 PSCA AC Check Up Renewal AC Maintenance Charged with 2 lbs of 410A. Confirmed leaking from indoor coil. Mike would like a quote on a coil and also Pete to come out for estimate on new equipment. Cooling at this time. Data sheet reflects readings taken before charge. Left at 14 deg of SH and 6 deg of SC.
Found non working thermostat, blown fan capacitor outside, and non working thermostat wire. Reconnected wire, replaced capacitor and thermostat. Unit cooling at this time
AC Repair Unit has has surge protector fire inoutdoor panel. Spliced some wires to test operation, fan and compressor work, capacitors check good. 24v wiring needs redone and several high voltage spots. Breaker in basement should be changed to double pole 30 amp. Thermostat wiring for cooling not hooked up in furnace at this time to avoid direct short. Customer has declined further work at this time including contactor. Just charging labor and diagnostic. Left breaker in off position in panel
Addressed a service call regarding an AC unit not providing adequate cooling. After performing diagnostics, determined the condenser fan motor had failed, impeding proper heat dissipation from the system. Followed lockout/tagout procedures and disconnected power to the condensing unit. Removed the top grill and existing fan motor assembly. Installed new OEM replacement motor rated for the rated load amperage (RLA) per manufacturer specifications, ensuring correct mounting and alignment. Reassembled all components and terminated electrical connections securely per NEC guidelines. System was re-energized and refrigerant pressures verified within parameters, resolving the cooling deficiency.
We got everything working, Steve will work up a bill between today and some labor from the last visit.
Found one leg of 2 pole contactor completely blown off. Customer suspects some type of inherent electrical issue at his house as he has lost appliances inexplicably over the years. I have replaced his mechanical contactor with a solid state that has brown out and short cycle protection to keep equipment safer. Cooling at this time.
Customer was facing issues with their AC unit not cooling properly, and I quickly identified the problem as a clogged air filter. I replaced the air filter and tested the unit to ensure it was working properly. The customer was pleased with the quick and efficient service, and I provided them with tips to maintain their AC unit to avoid future issues.
HVAC Service 2024 PCSA AC Check Up Prepaid AC Maintenance Operations checks are good. Replacement filter was left from install. Added foam tape strips to filter cabinet to get rid of whistle noise. Cleaned outdoor coil. Flushed drain out
AC Repair Blower was turned to auto by mistake and capacity was not reached. I turned blower activation on the humidistat as a fail safe to always keep the humidifier at capacity. Rinsed canister while I was here.
2024 PCSA AC Check Up AC Maintenance All chchecks cos good customer replaced filter regularly charge is good unit cleaned outside.
Complaint humidifier not operating properly
AC Maintenance PCSA 2024 AC Check Up Renewal
