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My technician arrived on time and did a through inspection. I had a few questions about programming my thermostat and he was very patient with me and answered all of my questions. I would whole heartedly recommend Charlie’s Air Conditioning and Heating. Great service and very reasonable prices.
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Overall Experience
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Steve was on time, informative, thorough and very professional
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Would like to be in a commercial for you and share my experience!!
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Technician was on time, very knowledgeable, safety conscious including precautions for COVID. He was willing to answer questions and very neat in completing his work.
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Convenience
Furnace Maintenance 1x Heating Check Up and outdoor unit is off balance. Installed rubber pads under outdoor coil to try to help level it out. To make it totally level, outdoor coil needs to be detached from lineset and the support pad under the unit would need to be reset. Due to pumping down system, fixing pad, and then recharging the system, price for that would be around $850. Customer also had an issue with the air intake for the furnace trying to freeze this past winter during super cold days. Most likely cause of the issue would be air intake recirculating air from exhaust causing warm humid air to freeze on contact with air intake pipe. Angled intake pipe away from exhaust. Customer will monitor and let us know of any changes in operation. Furnace was clean and everything checked out well. System is operating normally at this time.
PCSA 2022 Heating Check Up Renewal All checks good on both heat pump and gas furnace.
Inspection Furnace looks good. Blower, burners, pilot sensor, all check good. Confirmed operation of condensate pump. CO test came back safe. AC is very low on 410A refrigerant. Customer will look at doing a leak search in the spring. Just charged labor. No parts replaced at this time. Locked up and left thermostat in “off” position
PCSA 2022 Heating Check Up Prepaid All checks are good left a filter behind for customer change deeper into heating season. Unit heating at this time
Complaint: No heat, blowing cold air System operating properly at time of service
Cause of the issue was dead mice caught in the blower wheel. Removed blower wheel and cleaned it. Blower motor still has a lot of vibration to it. When it does fail, recommend replacing wheel and motor both. Had to replace blower capacitor. Also cleaned secondary heat exchanger as much as possible. System is operating normally at this time.
Complaint no a/c blowing warm air Replaced bad dual run capacitor and checked charge. Unit cooling at this time
PCSA 2022 a/c check up prepaid Customer will swing by the shop and pay for and pick up a new filter 20x25x5 All checks are good
pcsa 2022, ac check up. System checks out good, filter is changed and outdoor coil is clean.
Complaint no a/c Bad single run capacitor has been replaced unit cooling at this time
Found bad dual cap. System cooling at this time
2021 PCSA furnace maintenance prepaid Replaced wonky thermostat. All checks on furnace are good. Filter clean
Cleaned HP with customers permission and disconnected hose from faucet to let drain All checks are good on dual fuel system
PCSA 2021 heating maintenance free w/ install All electric heat coming on cust,er provided filter left Over from install all checks in air conditioning mode good 20 degree drop Updated filter size
