130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for energy, il

Rated 5.0 out of 5 stars based on 25 customer reviews

Excellent Service

Found the issue quickly and corrected fast. He’s always great to work with.

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Excellent Service

Pete did a great job. Very informative!


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Great

So glad he came. Saw the issue and fixed it in seconds. Thank you. It's too bad he had to come back when it could have not even been an issue. Love the service.


Response from Charlie's Air Conditioning & Heating:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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Excellent Service

Gerson was very efficient and worked quick.

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Nice technigan

Pete gave me the details of what I needed and the cost. He was very nice.

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Daniel is the best!

If I could give Daniel more than 5 stars I would.


Response from Charlie's Air Conditioning & Heating:

We're happy Daniel was able to take care of you! Thanks for being a customer!

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Wonderful

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Excellent Service

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Excellent Service

He was very good! Explained what he needed to do. Very knowledgeable.

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Great Service

Our technician was very good and check our heat well.

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Very good service

Daniel was great no complaints with him he is nothing but very good at his work

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Great Service

Justin was very friendly & thorough. He let me know what was going on with each thing he checked.

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Great service

Justin came on time and did a very good servicing my air conditioner.

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Great service

I called early today and the Tech was here earlier than expected which was great the Tech had my air conditioner fixed in less than one hour. I can't say enough how pleased I am with the service.

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Checkup

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Job Locations
for energy, il

Daniel B.

Daniel B. Job Checkin

2025 Spring Check Up PCSA Checked wire connections. Replaced filters. Flushed drain lines. Thermostats were all operating normally. Systems 6, 7, 11, and 12 needed new thermostat batteries. Cleaned outdoor coils. System #1 has a dead head pressure control module. Bypassed module and was able to get compressor to cool down and restart after it overheated. Module may need replaced. System #2 had a severely worn out contactor. Replaced contactor. System #3 was dead upon arrival. It had a dead blower motor and cracked heat exchanger pan. It has been scheduled for replacement. System #4 had a shorted contactor which then fried the transformer. Replaced both components. System #5 was operating normally. System #6 was operating normally. System #7 was operating normally. System #8 was dead upon arrival. It has a dead compressor. It has been scheduled for replacement. System #9 was operating normally. System #10 was operating normally. System #11 had a minor gas leak in the pipe going into


Gerson C.

Gerson C. Job Checkin

Found bad condenser fan motor, will call supply house and check for price and availability, will need to send quote to customer for a new motor


Daniel B.

Daniel B. Job Checkin

2025 PCSA AC Check Up Renewal AC Maintenance


Gerson C.

Gerson C. Job Checkin

AC Service Complaint no cool Upon arrival AC was not running, found capacitor wire burnt off connection, made new connection and verified system operation System is cooling at this time


Pete F.

Pete F. Job Checkin

2025 PCSA AC Check Up Prepaid AC Maintenance Done 5-13-25 Checked system operation. Found ants in outdoor unit. Sprayed ants with customer provided bug spray.


Daniel B.

Daniel B. Job Checkin

AC Repair Herrin Inspected systems #3 and #8 to give customer a price on a both systems. #3 has a dead blower motor and leaking furnace cabinet. #8 has a dead compressor.


Jakob E.

Jakob E. Job Checkin

Air Conditioning Repair Energy 2025 PCSA AC Check Up Renewal AC Maintenance


Pete F.

Pete F. Job Checkin

Air Conditioning Repair Marion 2025 PCSA AC Check UP Prepaid AC Maintenance


Pete F.

Pete F. Job Checkin

3/7/25: started spring PM, cleaned coil and replaced filter, both capacitors are good, will need to come back to check charge 3/17/25 Checked charge


Pete F.

Pete F. Job Checkin

AC repair Complaint: AC not cooling Found contactor not passing power. Replaced contactor. Temps to cool to check Freon levels. Will return to check charge if needed.


Gerson C.

Gerson C. Job Checkin

Furnace Repair Energy 2025 PSCA Heating Check Up Heating Maintenance Completed heating maintenance, coils and filter are clean, checked system operation and found no issues, made sure system is working properly System is heating at this time


Daniel B.

Daniel B. Job Checkin

Smell coming from vents


Daniel B.

Daniel B. Job Checkin

Completed heating repair and furnace maintenance visit. Performed full system inspection, component cleaning, and safety checks. Replaced worn ignitor and air filter. All systems now functioning properly with normal temperature readings. Furnace is operating at optimal efficiency. No additional repairs needed.


Gerson C.

Gerson C. Job Checkin

2025 PSCA Heating Check Up Renewal Heating Maintenace Completed heating maintenance, cleaned flame sensor and drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Customer had concerns about a musty smell in kitchen, they smell it more when the heat comes on. Looked for smell and I did not smell anything from kitchen vents, used an inspection camera to look inside vents and did not find anything, I did smell something when I came in through kitchen door so the smell may be coming from the fridge area