Overall Experience
Quality
Price
Convenience
Inspected duct work in crawl space to see if it needed replaced. There are several locations where insulation and belly wrap are missing. Informed customer of the situation and told them replacing insulation and belly wrap in these locations would make a noticeable difference. Also checked AC and heat operation. System appears to be operating normally. Fourth heat strip is disconnected at this time. May need to connect fourth heater and turn up blower speed next winter.
Quote for install of 16 SEER York Heat pump
2022 Fall Check Up PCSA Prepaid Heater package had 5 heat strips in it. Wire burned up going to heater #5. Removed wire and shut down heater #5. Other 4 heaters are operating normally. TXV on outdoor coil appears to be malfunctioning and will need to be replaced if system isn't going to be replaced. Valve core on discharge line also will need to be replaced soon.
2022 Spring Check Up PCSA New System inspection. Replaced filters. Flushed drain line. Capacitor on blower motor was weak and heavily corroded. Capacitor on outdoor coil was getting very weak. Replaced both capacitors. Thermostat display was struggling to show correct temperatures. Replaced thermostat. Disconnect on outdoor coil was damaged at one point but is operating normally. Would recommend replacement during future check up. Everything else was clean and checked out well. System is operating normally at this time. Customer wanted to sign up for service plan.