130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for herrin, il

Rated 5.0 out of 5 stars based on 181 customer reviews

Winter check up

Tech was very professional and courteous

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Awesome

Daniel is a great technician!!

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Gerson is an awesome tech

Awesome technicians and great service. Charlie’s is the best around

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Amazing Service

The Charlie's Heating and Air team are absolutely the best! I can't say enough about how great and reliable this business is! Thank you to all of your staff for always providing outstanding treatment and service!


Response from Charlie's Air Conditioning & Heating:

Thank you so much for your kind words! We're so happy to have you as a customer, call us any time!

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Excellent Service!

Super friendly and professional!


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Excellent service

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Ok

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Excellent Service!!

Friendly and professional service. Provided detailed explanation of services provided. Always helpful and informative each visit. Thank you.


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer, we appreciate you taking the time to leave a review!

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5 stars


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Terrific Service & Technician

We always appreciate how Kyle manages our business and the repair people are courteous and thorough. Charlie’s is the BEST!

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Great

He was fantastic. So helpful and kind. 100 percent would recommend

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Great service!

Justin was on time and very professional! He check all the equipment and told me exactly how the system is operating. Couldn’t ask for a nicer person!

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Excellent Service and Professionalism!

Justin was very professional and knowledgeable. He proved excellent service and made the whole experience worth every penny! I will recommend Charlie’s A/C and Heating!!!


Response from Charlie's Air Conditioning & Heating:

Thank you for taking the time to leave us a review! We appreciate you!

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GREAT EXPERIENCE. SHAWN WAS GREAT


Response from Charlie's Air Conditioning & Heating:

We're glad Shawn took great care of you! Thanks for being a customer!

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Fair pricing

Very organized. Timely. Knowledgeable

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Job Locations
for herrin, il

Daniel B.

Daniel B. Job Checkin

No heat


Pete F.

Pete F. Job Checkin

Furnace Repair Complaint: Furnace not operating properly. Found bad connection in pressure switch. Ordered pressure switch and replaced. Also replaced bad service switch on side of furnace


Gerson C.

Gerson C. Job Checkin

Heating Maintenance PCSA 2024 heating check up prepaid Completed heating maintenance, coils are clean, replaced filter, checked system operation and found no issues, tested defrost successfully, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Repair Herrin Upon arrival found furnace tripping a pressure switch, found drain line frozen from outside and backing up water and flu pipes outside freezing up, opened a few slots in furnace to take in air from the inside, was not able to get on the roof due to ice System is heating at this time


Gerson C.

Gerson C. Job Checkin

Upon arrival furnace would turn on but would immediately turn off when the flame kicked on, found pressure switch acting up due to clogged drain, vacuumed drain and watched system run until thermostat satisfied System is heating at this time


Pete F.

Pete F. Job Checkin

Gas Furnace Heating Maintenance PCSA 2024 Heating Check Up Prepaid Done 1-3-25


Daniel B.

Daniel B. Job Checkin

Replaced blower wheel and tested system operation. System is operating normally at this time.


Daniel B.

Daniel B. Job Checkin

Complaint no heat


Daniel B.

Daniel B. Job Checkin

Furnace Repair Herrin Downstairs heat pump frozen


Gerson C.

Gerson C. Job Checkin

Furnace Repair Herrin HVAC Maintenance PCSA 2024 heating check up prepaid Completed heating maintenance, cleaned flame sensor, replaced filter, checked system operation and found no issues, made sure system is working properly System is heating at this time


Pete F.

Pete F. Job Checkin

Heating Maintenance Start PCSA 2024 Heating Check Up Inducer assembly slightly noisy. Customer is going to monitor noise.


Pete F.

Pete F. Job Checkin

Furnace Repair Herrin 2024 PSCA Heating Check Up Done 12-20-24 Heat pump Heating Maintenance


Gerson C.

Gerson C. Job Checkin

Heating Maintenance PCSA 2024 Heating Check Up Renewal Completed heating maintenance, cleaned flame sensor and drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Heating Maintenance PCSA 2024 Heating Check Up Prepaid Completed heating maintenance, cleaned flame sensor and drain, replaced filters, checked system operation and found no issues, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

2024 PCSA Heating Check Up Renewal Heating Maintenance Completed heating maintenance, coils are clean, filters are provided by customer, checked system operation and found no issues, both dual capacitors may need replacement in the next visit but should work fine through the winter Both systems are heating at this time