Noise in new installed system. Will keep monitoring. Not sure what the problem is.
Overall Experience
Quality
Price
Convenience
Been a customer since 2004. Always receive prompt, excellent service
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Charlie’s Air Conditioning and Heating sets the bar for service excellence. We will never use anyone else for our air conditioning and heating needs period. We don’t feel like customers here, we feel like members of their family.
Overall Experience
Quality
Price
Convenience
I thought Shawn was very efficient in his work and very good at communicating
Overall Experience
Quality
Price
Convenience
Very satisfied with Service as usual! Very Prompt and Inspected everything!
Overall Experience
Quality
Price
Convenience
Kept me informed. Arrived right on time. Very professional.
Overall Experience
Quality
Price
Convenience
Complaint no a/c water in floor drain cracked repaired pvc line. Pan may need to be changed a/ coil in very poor condition
PCSA 2021 RENEWAL AC MAINTENANCE completed A/c ck
Replaced capacitor topped off charge condenser needs wash.
Complaint: Air conditioning Not keeping up Outdoor coil needs cleaned. Customer is going to have outdoor hose hookup repaired for us to come back out clean coil and check Puron levels. Temp drop at this time is about 16 degrees. Customer will call us when needed.
Complaint a/c in dining room not cooling, York RTU tripped out on frozen coil, reset system, found very dirty filters. Ordered 4 new 16x16x2 filters, need to have Daniel come by to do maintenance and replace filters
Complaint rooftop unit not cooling, York hallway unit, someone bumped the furnace switch. Turned on switch, ac came right on. No charge
Complaint a/c runs but not shutting off customer wants to re-start PCSA
Cause of the issue was dead blower motor. Quoted $450 total. Replaced blower motor and system is operating normally.
Replace PSI Switch Part Only Warranty Quoted $89.00 To Replace. Job completed
2021 PCSA AC Check Up Prepaid Condenser fan motor has a slight vibration to it. Would recommend replacement before warranty expires. Everything else was clean and checked out well. System is operating normally at this time. Customer would like to replace fan motor during fall check up.
PCSA PREPAID AC CHECK UP 1 System. Main A/c is down. Bedroom unit ok
