Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Shaun is very friendly. Does awesome work. Charlie's is a great company. Fair and honest. Have used them a few times now and will continue to do so if needed again.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Gave me a great price. Shaun was very friendly. They went above and beyond to fix my issue.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phil was his usual helpful self. He explains what is happening with our HVAC and any recommendations to keep the systems working efficiently.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phil is very knowledgeable about our heat pumps. His recommendations and service are helpful in keeping the systems running at there best.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Phil has always explained how to run our system as efficiently as possible. When he notices something not right, he explains when it might need replacing and why.
Overall Experience
Quality
Price
Convenience
All checks good. Noise seems to be coming from furnace housing and not blower. Not convinced changing this ECM blower would be worth trying. Would suggest leaving it for now. Replaced filter
Quote to replace 13 SEER heat pump with 16 SEER York heat pump
Found refrigerant leak inside. Customer needs estimate on new unit and new coil. I have models and serials.
PCSA 2022 Heating Check Up Renewal Capacitor on downstairs heat pump was getting weak. Replaced capacitor. Everything else was clean and checked out well. Both systems are operating normally at this time.
PCSA 2022 Heating Check Up Free w/ Install. Gas furnace is heating efficiently at this time, filter is changed, and all hoses and drains are clear.
PCSA 2022 Heating Check Up Renewal Completed heating maintenance, checked air temps in heat pump and electric heating mode, replaced filter, flushed drain in York air handler, trane air handler electrical compartment was not accessible due to drain line blocking the door. Checked compressor and outdoor fan amps, checked capacitors, made sure both systems are working properly Both systems are heating at this time
2022 Fall Check Up PCSA Prepaid<br> Everything was clean and checked out well. System is operating normally at this time.
PCSA 2022 Heating Check Up Renewal<br> Everything was clean and checked out well. System is operating normally at this time.
PCSA 2022 Heating Check Up Prepaid Completed heating maintenance, checked air temps, filter is in good condition, checked blower and electric heat amps, checked blower capacitor, made sure system is working properly System is heating at this time
Replaced bad fan motor under parts warranty.
Replaced heat kit and tested. All 7.5 kw coming on and cycling off. Also provided box of filters
All checks good replaced filters unit heating at this time