130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

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Local Reviews
for johnston city, il

Rated 5.0 out of 5 stars based on 31 customer reviews

Excellent Service

Great Service, will recommend to neighbors


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Excellent

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Excellent service

Gerson was very pleasant and did an outstanding job


Response from Charlie's Air Conditioning & Heating:

Thank you so much for taking the time to leave a review! We appreciate your business!

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Great service

Thanks I am satisfied

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Excellent service!!

Once again just great employees. One hell of a team!!!!

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Excellent Service!

Justin was extremely polite and did a great job of explaining what he was doing.

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Excellent service !

Fast and friendly service

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Dependable Service

Excellent Service

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VeryGood

Do I get a receipt for my service agreement I paid for

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Fantastic service

The best servicemen Extremely knowledgeable

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Great job. Great price. Friendly service.

Shaun is very friendly. Does awesome work. Charlie's is a great company. Fair and honest. Have used them a few times now and will continue to do so if needed again.

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Excellent service

Absolutely the best service. None better.

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Great job. Great price. Friendly service.

Gave me a great price. Shaun was very friendly. They went above and beyond to fix my issue.

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Outstanding crew

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Excellent service as usual

Phil was his usual helpful self. He explains what is happening with our HVAC and any recommendations to keep the systems working efficiently.

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Job Locations
for johnston city, il

Gerson C.

Gerson C. Job Checkin

HVAC Service AC Maintenance PCSA 2024 AC Check Up Renewal Completed cooling maintenance, cleaned coils, flushed drain, replaced filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Shawn C.

Shawn C. Job Checkin

HVAC Service AC Repair Going to start by making thermostat normal instead of communicating. They do not need a communicating stat for their system. No outdoor faults at this time today. Thermostat seems to be main issue. Shouldn’t need to pull any wire for this job. Time and materials.


Justin T.

Justin T. Job Checkin

2024 AC PCSA


Gerson C.

Gerson C. Job Checkin

2024 PCSA AC Check Up Renewal AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, cleaned dehumidifier filter, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Gerson C.

Gerson C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Free w/ Install Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Gerson C.

Gerson C. Job Checkin

2024 PCSA AC Check Up Free w/ install AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, used extra filter from install to replace old one, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Shawn C.

Shawn C. Job Checkin

AC Service 2024 PCSA AC Check Up Prepaid AC Maintenance Found bad capacitor causing no cooling on main system, replaced capacitor and unit now fully operational. Performed full maintenance and replaced both filters. Operations checks are good. Model serial updated


Shawn C.

Shawn C. Job Checkin

Ac check

Ac check

Pete F.

Pete F. Job Checkin

Quote for install of new 3 1/2 ton 16 SEER2 heat pump system


Gerson C.

Gerson C. Job Checkin

2023 PSCA Heating Check Up Renewal AC Checkup Completed cooling maintenance, cleaned coils, flushed drains, replaced filter, checked system operation and found no issues, upstairs AC contactor is getting pitted and recommended replacing contactor, customer wants to wait on repair until the next visit. Both systems are cooling at this time


Justin T.

Justin T. Job Checkin

2024 service ✅

2024 service ✅

Justin T.

Justin T. Job Checkin

Complaint of furnace constantly running. Heat pump was not running due to a bad contactor, replaced and verified operation. Once system was running, it tripped on high pressure. After watching system operation I removed filter and pressures began going back to normal. Watched system run and verified pressures and subcooling. All checks good but we will continue to monitor Incase there is an intermittent problem with TXV.


Daniel B.

Daniel B. Job Checkin

Heating Repair 2023 PCSA Heating Check Up Renewal Heating Maintenance Checked wire connections. Replaced filters (customer provided). Thermostats are operating normally. Heat strips are operating normally. Defrost modes are operating normally. Puron levels for the main system looked a little low so 1 lb of R-410A was added. Everything else was clean and checked out well. Both systems were operating normally at this time.


Daniel B.

Daniel B. Job Checkin

Ran wire to new location for thermostat on primary system and installed wireless thermostat for PTAC unit. Both systems are operating normally at this time.


Gerson C.

Gerson C. Job Checkin

HVAC Service 2023 PSCA Heating Check Up Prepaid Heating Maintenance Completed heating maintenance, cleaned flame sensor and drain, filter is in good condition, checked system operation and found no issues, checked for gas leaks and found none, made sure system is working properly System is heating at this time