130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for johnston city, il

Rated 5.0 out of 5 stars based on 36 customer reviews

Excellent service

Great service

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Excellent service

4th of July, heat index 107 and our air conditioning developed problems, called Charlie's to get on the list. Expected that they were probably covered up due to the heat. Was extremely surprised to get a call from Shawn saying he could be there in an hour. He found the problem quickly and had us back in the comfort zone. Have always had great service from Charlie's and this just reinforces that.


Response from Charlie's Air Conditioning & Heating:

We are so happy that Shawn could take care of you on the 4th! We really appreciate you taking the time to let us know how much it means to you. Thank you for being a customer, and give us a call any time!

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Fantastic Service

Best work ethic. Explained everything


Response from Charlie's Air Conditioning & Heating:

Thank you for taking the time to write a review! We appreciate you!

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Great job!

They were able to fit me in the schedule the day that I called. Showed up on time as scheduled. Fixed the problem quickly and treated me right on pricing. Completely satisfied.


Response from Charlie's Air Conditioning & Heating:

Thank you for taking the time to leave a review, we appreciate you being a customer!

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Excellent service...

GREAT to work with for over 35 years. Thank you...


Response from Charlie's Air Conditioning & Heating:

Thank your for being a customer all these years!

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Excellent Service

Great Service, will recommend to neighbors


Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

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Excellent

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Excellent service

Gerson was very pleasant and did an outstanding job


Response from Charlie's Air Conditioning & Heating:

Thank you so much for taking the time to leave a review! We appreciate your business!

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Great service

Thanks I am satisfied

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Excellent service!!

Once again just great employees. One hell of a team!!!!

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Excellent Service!

Justin was extremely polite and did a great job of explaining what he was doing.

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Excellent service !

Fast and friendly service

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Dependable Service

Excellent Service

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VeryGood

Do I get a receipt for my service agreement I paid for

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Fantastic service

The best servicemen Extremely knowledgeable

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Job Locations
for johnston city, il

Gerson C.

Gerson C. Job Checkin

Furnace Repair HVAC Service Customer had concerns about burnt smell coming from furnace/vents, ran unit multiple times and did not smell anything out of the ordinary at this time. Checked gas fittings and found no leaks, checked electrical connections and found no issues. Asked customer to keep an eye on it and let us know if it happens again System is cooling at this time


Justin T.

Justin T. Job Checkin

System is cooling efficiently at this time, refrigerant charge is acceptable, filter is clean and outdoor condenser is free of debris.


Gerson C.

Gerson C. Job Checkin

Upon arrival blower motor would not run, found furnace control board bad and not activating blower motor, hot wired fan to run at all times so that AC can run while we wait for new board to get here. Ordered board and should be here soon, will need to return to replace board. 9/5/24: returned to replace control board, replaced board and verified system operation, also put some plastic to cover the control board to prevent any water from damaging board again. System is cooling at this time


Daniel B.

Daniel B. Job Checkin

AC Maintenance PCSA 2024 AC Check Up 2 Systems Prepaid


Justin T.

Justin T. Job Checkin

AC Maintenance PCSA 2024 AC Check Up. System is cooling efficiently at this time, condensate line has been flushed, condenser coil has been cleaned and is free of debris, and temperature drop is acceptable.


Gerson C.

Gerson C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Free w/ Install Completed cooling maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, made sure system is working properly System is cooling at this time


Daniel B.

Daniel B. Job Checkin

2024 PCSA AC Check Up Renewal AC Maintenance


Gerson C.

Gerson C. Job Checkin

Upon arrival, the AC unit was non-operational. Diagnosed a dead outdoor capacitor and replaced it, then checked the overall system operation. Additionally, identified a faulty blower capacitor and replaced it. Conducted a thorough test of the entire system to ensure all components were functioning correctly. Confirmed that the system is now cooling efficiently and operating properly.


Pete F.

Pete F. Job Checkin

Completed an air conditioning installation. Set up a new high-efficiency AC unit, ensuring proper placement and secure mounting. Connected the refrigerant lines, electrical wiring, and ductwork. Charged the system with the correct refrigerant and calibrated the thermostat for optimal performance. Conducted a thorough system test to confirm efficient cooling and verified that all components are operating within manufacturer specifications. The new AC unit is now fully functional and ready to provide reliable cooling.


Justin T.

Justin T. Job Checkin

2024 PSCA AC Check Up Renewal AC Maintenance. System is cooling efficiently at this time, filters have been replaced outdoor condenser is clean, drain is flushed and all other checks are good.


Shawn C.

Shawn C. Job Checkin

Replaced indoor txv under parts and labor, pressurized to 300 psi, vacuum pulled to 494 microns. Topped off remaining charge with 1 lb of 410A


Shawn C.

Shawn C. Job Checkin

AC Repair Found factory installed txv leaking. Gassed with 4 lbs of 410A. Needs txv


Daniel B.

Daniel B. Job Checkin

AC Tune Up 2024 Spring AC Check Up PCSA New/No AC Air Conditioning Maintenance


Pete F.

Pete F. Job Checkin

Air Conditioning Installation Quote for air conditioner replacement


Shawn C.

Shawn C. Job Checkin

AC Maintenance PCSA 2024 AC Check Up Renewal Filter is clean. Verified operation, cleaned out condensate drain, cleaned outdoor coil.