Gerson was prompt, professional, and courteous. Thank you for the excellent service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Charlie's Air Conditioning & Heating:
Thank you for being a customer!
Overall Experience
Quality
Price
Convenience
Charlie’s Heating and Cooling has been providing residential and business service to us for several years. Pete is hands down the best in the business!!!
Overall Experience
Quality
Price
Convenience
✅ Please send Justin T for our next service check up. Very conscientious.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
thorough, efficient, knowledgeable and friendly service!!!!!!
Response from Charlie's Air Conditioning & Heating:
Thank you for taking the time to leave a review! Give us a call any time!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
All positive, great company to work with!
Overall Experience
Quality
Price
Convenience
Great service and follow up administered by great techs!
Overall Experience
Quality
Price
Convenience
Justin is very knowledgeable, skillful, professional, and friendly. Excellent service!
Overall Experience
Quality
Price
Convenience
Found capacitor had melted all wiring in the electrical compartment of the heat pump. Separated all melted wires and replaced cap. System now operating properly. Will quote replacement of burnt harnesses and control board.
Completed leak search, thoroughly inspected condenser coil and found no leaks, thoroughly inspected evaporator coil and found suction line port valve core leaking, tightened valve core and sealed threads with a better cap
AC Service Complaint no cool Found rub though leak in copper pipe, repaired leak, charged unit with factory charge, pulled copper pipe away from original cause of leak, covered pipe with foam tape and completed cooling maintenance. Coils and filter are clean, flushed drain and made sure system is working properly System is cooling at this time
AC Repair Coil had previously been frozen up, found system low on gas, charged unit with 3 pounds of 410A and got better pressures System is operational
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance
Customer had concerns about auxiliary heat turning on when turning heat temperature 2° higher than room temp, explained to customer that thermostat turns on auxiliary heat when heat temp is 2°+ above room temperature, checked charge and pressures looked fine for the weather, briefly looked for a leak and found no signs of leaks at this time
Heating Maintenance PCSA 2024 Heating Maintenance Completed heating maintenance, coils are clean, cleaned return grills, replaced filters, checked system operation and found no issues, made sure both systems are working properly Both systems are heating at this time
HVAC Repair 2024 PSCA Heating Check Up Prepaid Heating Maintenance Leak search: Completed leak search, did not find any leaks in evaporator or condenser coil, found liquid line valve core pressed by over tightened cap, hand tightened cap and checked AC operation and charge looked fine, will need to monitor pressures when we return for summer maintenance
Furnace Repair Outdoor unit not running for house system
2024 PSCA Heating Check Up Renewal Heating Maintenance Completed heating maintenance, cleaned flame sensor, replaced filter, checked system operation and found no issues, made sure system is working properly System is heating at this time
2025 PSCA Heating Check Up Prepaid Heating Maintenance
2025 PSCA Heating Check Up Prepaid Heating Maintenance
2025 PSCA Heating Check Up Prepaid Heating Maintenance
Completed heating maintenance, coils are clean, filters are provided by customer, checked system operation and found no issues, tested defrost successfully, made sure both systems are working properly Both systems are heating at this time