Justin was awesome. That is all.
Phil always does a great job and takes the time to explain what he has done and what the system will need in the future. A good man and excellent representative of your business.
Knowledgeable, friendly, great service, recommend to all my friends, in fact was recommended to us by Stephanie and Bill Gladson, Carterville,".
Shawn our service tech is excellent! Very knowledgeable, pleasant to work with. Recommend your business any day!!
You couldn’t find a better tech than Shawn. He is the best.
Very knowledgeable ! Shawn was great to work with! Will definitely recommend!
Friendly and answered all my questions!! Estimate, procedure, scheduling, and how to get by til then. What more can you ask for?
Great as always! Got right to us and fixed the problem!
Steve was awesome. The Beagles approved his work.
Steve was absolutely great. He was very knowledgeable and genuine. He was on time, polite, and took the time to answer my questions and explain his work.
Furnace Repair Complaint: No Heat Replaced bad igniter with OEM replacement from Johnstone. Heating at this time
AC install estimate and Heat pump Installation Estimate
PCSA 2022 Heating Check Up Free w/ Install. Heat pump is heating very efficiently, auxiliary heat kicks on when needed, and filters changed. Both 5 inch filters were being used, one was in the return in the hallway and the other in the filter cabinet. Both were clogged and causing restriction, I removed the one in the hallway because it was pulled in the duck work and changed the one in the cabinet. The return in the hallway will remain open without a filter. Added some foam tape on wires pressing against outdoor system’s door to prevent any rub through.
2023 PCSA Heating Maintenance
PCSA 2022 Heating Check Up Prepaid All checks good. Flipped on 50 amp breaker at air handler which was in off position. House has been keeping up with 5 kw. Replaced filter. Unit heating at this time
Heating maintenance. Gas furnace is heating efficiently and operating normally at this time, flame sensor is clean and all hoses and drains are clear. Screw had come loose on collector box causing a Mild trickle of water, tightened back up. Homeowner also did not have a CO detector, so we discussed the importance of one and they agreed that they needed one so we tested and installed one. Customer is going to change filter himself.
Quote for Heat Pump Installation
Furnace repair - RTU4 Still waiting on support for inducer and burner assembly. 1/13/23. Heat exchanger and all associated parts have been replaced. Unit heating at this time.
Complaint: No Heat RTU 4 <br> Heat exchanger is compromised. Left unit on for blower circulation but disconnected heat signal and shut off gas to unit. Pete is talking to Keith about options. I have called and have a quote open at Koch on heat exchanger package for unit under the name SHAWNEE
Drop off and install pop up filters
System is working at this time, performed second check up to verify. Inducer motor is slightly hot to touch and is starting to show age, as is system as a whole though. However it checks out good at this time. Found a few screws that were loose which could have caused a strange noise, tightened each one on system. Door at one point had a mild high pitch noise due to air pulling through it. Sealed door inside with tape to eliminate any future airflow noises.
Complaint No Heat. Found that igniter was not getting voltage due to a bad board. Need to order board and replace board.
PCSA 2022 Heating Check Up Renewal. Heat pump is heating efficiently at this time, auxiliary heat kicks on as needed, and filter is changed. Outdoor system had a weak capacitor, replaced and verified operation.
Found thermostat in south wing stuck on a call for W. Replaced bad thermostat. All checks are good on gas furnaces. Glenn has prepaid for pop up filters that I will need to bring back
PCSA 2022 Heating Check Up Prepaid All checks good