Shawn was very helpful and thorough. He was able to answer all my questions.
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Overall Experience
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Very professional and very respectful. Shawn done a fantastic job. This will be our place to call from now on. Thanks so much for getting here quick
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Great guy already need a parent's very professional he's got a good man there
Overall Experience
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Overall Experience
Quality
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Convenience
My experience with Charlie's was seamless. They took care of everything. They gave me a great price and an excellent warranty and set up my financing for me with just a few questions over the phone. Their install team was fast and friendly and had me going in no time at all !
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Complaint water leaking on the floor Slower blower speed, checked low side pressure, cleaned coil, vacuumed drain. Need to confirm whether drain is trapped under house. If homeowner removes a section of skirting for access I will verify drain is code at no charge, if trap needs to be added time and materials will be charged upon completion. Gaping hole where drain and line set run through house is most likely pulling hot air into return. Should be sealed with spray foam
PCSA 2022 a/c check up prepaid 2 system. Both systems check out good and I really efficient at this time, filters are changed by customer, drains are flushed, and outdoor condenser coils are clean. Capacitor on downstairs system is going bad, customer is aware and wants to wait till next year check up to change it out.
Added 2 pounds of R 22 to system, highly recommend a leak search unless customer would like a new system. She is considering having a new system put in.
Cause of the issue was system was 1 lb low on R-22 which was causing the coil to freeze. System appears to be operating normally at this time.
No AC - Not blowing air . 1 vent off in crawl.
Bad relay return ASAP to replace, hot wired motor. Quoted 215.00 for relay R-22 .?
PCSA 2022 RENEWAL - AC Check Up - And Do Mitsubishi
AC not cooling well. 78 in house, stat set at 72. Condenser fan motor replaced
Unit struggling to come on and throwing breaker. Duel capacitor wrong size called manufacturers 40/7.5. Unit may be damaged due to wrong part. R-22 Freon ok.
No air at all blowing now. Found the blower was good, but low on refrigerant. Added 1lb of r410A.
PCSA 2022 a/c maintenance prepaid Found unit nearly flat out of refrigerant, if leak is in line we will repair if leak is in coil customer will want replacement system. If we replace the unit I will take new Capacitor off before leaving after conducting leak search, if we repair unit I will leave it on and have her pay for it with the leak search cost 6/3 isolated leak in suction side service valve. Pete is coming to give estimate at 1 today
AC blowing warm air. Found that system was low on refrigerant. Charged system with 2lbs of 410A and verified cooling. I recommend a leak search
