130 S. DIVISION ST
Carterville, IL 62918
618-985-2502

Local Reviews
for royalton, il

Rated 4.9 out of 5 stars based on 12 customer reviews

Great Friendly Service

He was very informative and friendly. Got the work done quickly. Would recommend.


Response from Charlie's Air Conditioning & Heating:

Thank you taking the time to write! We are so happy Justin was able to take care of you, call us any time!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Justin done a fantastic job. Very professional and courteous.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Friendly Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome service

Great company! Excellent service and very respectful. I would recommend this company to everyone. Thanks so much for the quick response l

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great experience

Shawn was very helpful and thorough. He was able to answer all my questions.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Expensive for a 12 dollar capacitor

Phil is a great guy

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Very professional and very respectful. Shawn done a fantastic job. This will be our place to call from now on. Thanks so much for getting here quick

  • Overall Experience
  • Quality
  • Price
  • Convenience

Sean is a wonderful young man if I need anything else I want him to come out does an awesome job

Great guy already need a parent's very professional he's got a good man there

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Very thorough and courteous

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Experience !

My experience with Charlie's was seamless. They took care of everything. They gave me a great price and an excellent warranty and set up my financing for me with just a few questions over the phone. Their install team was fast and friendly and had me going in no time at all !

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for royalton, il

Daniel B.

Daniel B. Job Checkin

Customer was noticing a loud rattling sound coming from the furnace. Furnace was operating normally upon arrival. Cleared drain lines to make sure nothing was stuck inside the line. Capacitor on blower motor is getting weak. And bearings for inducer and blower motor are both getting worn and causing some play in the motor shafts. Either one could be the cause of the issue but nothing noticeable happened during the inspection. Recommend customer watches furnace and try to record sound to help narrow down issue. System is operating normally at this time. 1/8/24 Returned after customer was able to record the furnace making noise but was not able to get it to occur while under observation. Most likely cause of the issue is the inducer assembly. The library board is going to vote on whether repairs are needed or if a new system is a better option. To replace the inducer motor and blower capacitor, the price given was $942 (including service call). If the blower or inducer motor should fail


Daniel B.

Daniel B. Job Checkin

Furnace Service Heating Maintenance PCSA 2023 Heating Check Up Free w/ Install Checked wire connections. Flushed drain line. Replaced filter (customer provided). Burners are clean. Thermostat is operating normally but starting to show its age. Customer is not using mini split at this time so a cleaning wasn’t necessary. Everything else was clean and checked out well. System is operating normally at this time.


Justin T.

Justin T. Job Checkin

Heating Maintenance PCSA 2023 Heating Check Up Prepaid. System is heating efficiently at this time, filters changed routinely by customer. Found some refrigerant piping on the coil rubbing together, pulled apart and wrapped with foam tape to prevent any rupture. Taped up insulation that was on back of the door coming off into the blower motor.


Justin T.

Justin T. Job Checkin

HVAC Service Agreement Heating Service 2023 heating maintenance


Pete F.

Pete F. Job Checkin

Estimate for replacement of 4 ton heat pump with 16 SEER2 heat pump


Pete F.

Pete F. Job Checkin

Quoted price for 4 ton 16 SEER2 York Heat Pump installation replacement

Quoted price for 4 ton 16 SEER2 York Heat Pump installation replacement

Justin T.

Justin T. Job Checkin

2023 PCSA Heating Check Up Renewal HVAC Service Agreement Furnace Service. Found that downstairs system has a leak on the liquid line service port, this will need to be repaired. Will come up with a quote and let customer know. Suction line service port was also leaking as well, however I tightened it and it stopped for now. We will double check that it’s not leaking when we get here to repair the liquid line however it might be a good idea to just replace both since Both were leaking to prevent any future issues. Compressor was running, I explained to customer that running it without refrigerant can cause damage to the compressor and there is no guarantee after it’s fixed that there will not be any further issues. Customer is going to discuss the idea of a new system and get back to us. Emergency heat is on at this time.


Gerson C.

Gerson C. Job Checkin

HVAC Repair Heating Maintenance PCSA 2023 Heating Check Up Prepaid Completed heating maintenance, cleaned filter and flame sensor, vacuumed drain, checked system operation and found no issues, looked for gas leaks and found none, made sure system is working properly System is heating at this time


Gerson C.

Gerson C. Job Checkin

Furnace Service Heating Maintenance PCSA 2023 Heating Check Up 2 Systems Prepaid Completed heating maintenance, coils are clean, replaced upstairs filter, downstairs filter is clean, checked system operation and found no issues, made sure both systems are working properly Both systems are heating at this time


Shawn C.

Shawn C. Job Checkin

2023 PCSA Heating Check Up Renewal Heating Service HVAC Service Agreement All operations checks good


Pete F.

Pete F. Job Checkin

Estimate to replace unit


Justin T.

Justin T. Job Checkin

2023 PCSA Heating Only Check Up Renewal Heating Maintenance. System is heating efficiently at this time, temperature rise is great, and filter is changed routinely by customer.


Justin T.

Justin T. Job Checkin

2023 heating maintenance

2023 heating maintenance

Shawn C.

Shawn C. Job Checkin

2023 PCSA Heating Check Up Prepaid Heating maintenance Operations checks all good on geothermal. Checked charge, water pressure, line temps, air temps, water temp, capacitor, and filter. Recommend Paul gets filter replaced. He is going to take care of it.


Shawn C.

Shawn C. Job Checkin

Heating Maintenance 2023

Heating Maintenance 2023